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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication, availability, all persons in the process to be in the same page. At times I felt rushed when trying to talk with nikole about asking information and she was hearing my concerns as well as ignored via leaving messages
Everything was great thank you so much
First of all THANK YOU,I like it very much because she is very helpful.With a clear response so I recommend her to anybody.
Very quick and easy.
It was very impersonal, without much contact during the process, Unless I initiated it, leaving me to guess whether or not we would even get the loan. At the end of the process, Lauren made contact more frequently and let me know when closing would take place. The process seemed to take longer than normal; however I understand with rates so low that business was heavier than normal.
It took me 3 months just to get a loan officer on the phone, I understand it has been a busy time however when I called Loan Depot and Quicken Loans i got someone the first call. I waited out the 3 months I though it would be easier to re-finance my loan with the company who already held my mortgage. If you didnt hold my mortgage I would have went elsewhere. The the loan officer Jeff was wonderful and answered my questions quickly through a call or email. Erica never responded to my emails
Great process as a current customer the experience was quick and the decision was easy to stay with our current mortgage provider.
Very responsive. Always kept me informed of what was needed.
Timely responses, and process was smooth and quick. Communication through every step if the process.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.