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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Shana Y.'s profile image
Shana Y. 
on Birdeye

3 years ago

Communication, availability, all persons in the process to be in the same page. At times I felt rushed when trying to talk with nikole about asking information and she was hearing my concerns as well as ignored via leaving messages 

MUNEER O.'s profile image
MUNEER O. 
on Birdeye

3 years ago

Everything was great thank you so much 

DINESH K.'s profile image
DINESH K. 
on Birdeye

3 years ago

First of all THANK YOU,I like it very much because she is very helpful.With a clear response so I recommend her to anybody. 

Collin B.'s profile image
Collin B. 
on Birdeye

3 years ago

Very quick and easy. 

Dawn M.'s profile image
Dawn M. 
on Birdeye

3 years ago

It was very impersonal, without much contact during the process, Unless I initiated it, leaving me to guess whether or not we would even get the loan. At the end of the process, Lauren made contact more frequently and let me know when closing would take place. The process seemed to take longer than normal; however I understand with rates so low that business was heavier than normal. 

Dale R.'s profile image
Dale R. 
on Birdeye

3 years ago

It took me 3 months just to get a loan officer on the phone, I understand it has been a busy time however when I called Loan Depot and Quicken Loans i got someone the first call. I waited out the 3 months I though it would be easier to re-finance my loan with the company who already held my mortgage. If you didnt hold my mortgage I would have went elsewhere. The the loan officer Jeff was wonderful and answered my questions quickly through a call or email. Erica never responded to my emails 

Maxwell S.'s profile image
Maxwell S. 
on Birdeye

3 years ago

Great process as a current customer the experience was quick and the decision was easy to stay with our current mortgage provider. 

Alfredo B.'s profile image
Alfredo B. 
on Birdeye

3 years ago

Very responsive. Always kept me informed of what was needed. 

FABIAN D.'s profile image
FABIAN D. 
on Birdeye

3 years ago

Timely responses, and process was smooth and quick. Communication through every step if the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.