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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and to the point.
I think this is a season in which the demand for services is very high, logistics are tough, and I understand. The fact we were refinancing a PennyMac loan with PennyMac made the whole process much easier than normal. However, there were long gaps between answers to questions and several emails to both Kami Weber and Bryan DeVore that were not answered. Overall the process was great. If interest rates drop to 1% (crazy!), we'll be back for another round.
How long it took from start to finish. Your contact team were friendly and responsive.
Communication, availability, all persons in the process to be in the same page. At times I felt rushed when trying to talk with nikole about asking information and she was hearing my concerns as well as ignored via leaving messages
Everything was great thank you so much
N/A
Nicole was awesome to work with. She went way above to make the process painless and easy. Thank you Nicole and PennyMac. I’m a customer for life.. Steve
Very responsive. Always kept me informed of what was needed.
Timely responses, and process was smooth and quick. Communication through every step if the process.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.