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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Jeffrey H.'s profile image
Jeffrey H. 
on Birdeye

3 years ago

On a refi, closed on 9/25, which from the beginning of the process we wanted to close on the first Friday of whatever month we were to close in. I said this several times. We started the refi process in the middle of June and didn't close till the last week of September. I'm also still waiting for a copy of the paperwork I signed 6 days ago. I have asked PennyMac as well as the person who closed the mortgage directly. Outside of all that I had no issues. 

CATHY W.'s profile image
CATHY W. 
on Birdeye

3 years ago

Kyle was absolutely great. He was prompt in answering questions and was always available. The process took a little longer than we thought, but this was due to the virus, and Kyle kept us updated the entire time. Would highly recommend. Charles and Cathy Wilburn 

Modesto V.'s profile image
Modesto V. 
on Birdeye

3 years ago

The whole process was easy and the specialists were so professional. Thank you very much! 

Joseph D.'s profile image
Joseph D. 
on Birdeye

3 years ago

PennyMac is the one that came calling us about refinancing our home. I thought it was a good idea, and that bringing down the payment a couple hundred dollars sounded good to me. From the time of our first interview with Brian, the sales person he told me that the amount to close would be just about a house payment. When it came time to close after about the first month a half, it had doubled. I felt we were lied to, before this I would’ve recommended PennyMac to anyone, not so sure now 

LYNN A.'s profile image
LYNN A. 
on Birdeye

3 years ago

Jazmyne Rogers is a pleasant, kind, and a very patient person to work with. She always went into great detail to explain each step of the loan processing procedures to me. I never felt uncomfortable if I had to ask her to repeat something that I may have forgotten or didn't understand. During the final phase of my loan processing, I felt like Jazmyne had become a friend. It is my opinion that PennyMac is fortunate to have her on their team. Thank you, PennyMac! Sincerely, Lynn A.  

Francisco F.'s profile image
Francisco F. 
on Birdeye

3 years ago

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LORAY H.'s profile image
LORAY H. 
on Birdeye

3 years ago

My PennyMac team provided great customer service with the refinance of my home. In the midst of a global pandemic and an influx of refinance applications due to low interest rates they processed my application in a reasonable period of time with minimal delays. They also provided weekly updates on the status of my application. My overall experience was great and I am pleased with my lower interest rate and the savings! 

Varoujan K.'s profile image
Varoujan K. 
on Birdeye

3 years ago

Everyone was very nice and there were no surprises. Thanks! 

ANDREW C.'s profile image
ANDREW C. 
on Birdeye

3 years ago

Very easy and beat the competition on rates! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.