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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kyle was absolutely great. He was prompt in answering questions and was always available. The process took a little longer than we thought, but this was due to the virus, and Kyle kept us updated the entire time. Would highly recommend. Charles and Cathy Wilburn
The whole process was easy and the specialists were so professional. Thank you very much!
My PennyMac team provided great customer service with the refinance of my home. In the midst of a global pandemic and an influx of refinance applications due to low interest rates they processed my application in a reasonable period of time with minimal delays. They also provided weekly updates on the status of my application. My overall experience was great and I am pleased with my lower interest rate and the savings!
Refinance process much longer than expected. Loan officer Michael was great. Toni was great as well just needs to respond to emails promptly and stop sending canned emails feels very impersonal. Update document section of website, does not work well. Do not include cash to close on website, changes often and causes confusion/concern. Cash to close changed at the last minute, notary almost missed seeing the new docs. Luckily it turned out to be less than expected. Required extreme patience.
Everyone was very nice and there were no surprises. Thanks!
Jason Hord was amazing. He delivered unsurpassed customer service and he made the process fun! I love PennyMac and they are lucky to have Jason on their team.
The loan case earlier than expected. Communication happened throughout the whole process.
The refinance process was smooth & simple!! And it took much less time than I thought. Thank you PennyMac for making this a stress-free process!!
Very easy and beat the competition on rates!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.