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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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George V.'s profile image
George V. 
on Birdeye

3 years ago

It was great experience 

RAFAEL F.'s profile image
RAFAEL F. 
on Birdeye

3 years ago

Thank you for your service very professional people. 

Kevin E.'s profile image
Kevin E. 
on Birdeye

3 years ago

Good job 

Jose Regalado S.'s profile image
Jose Regalado S. 
on Birdeye

3 years ago

Great service. Brent and his team were awesome 

Joseph D.'s profile image
Joseph D. 
on Birdeye

3 years ago

Processes may have been flawed due to COVID and the fact that most of the staff was working from home but the length of time it took to do a streamline refinance was unacceptable. The request to upload documents to the collection site was slow and took several days to reach the specialists. Overall experience was not good, however, I owned a PennyMac loan in the past and I was completely happy, so wanted to stay with the company. 

SUZANNE C.'s profile image
SUZANNE C. 
on Birdeye

3 years ago

I couldnt be more pleased with the entire refinancing process. Everything was explained and easy to Understand. I'll definitely recommend Pennymac to my friends and family.  

DUSTIN M.'s profile image
DUSTIN M. 
on Birdeye

3 years ago

. 

Rebecca S.'s profile image
Rebecca S. 
on Birdeye

3 years ago

Was already a penny mac customer, they made it easy 

JAMES H.'s profile image
JAMES H. 
on Birdeye

3 years ago

The closing process was a month longer than originally discussed. I would receive weekly updates stating "Your loan is currently with underwriting, nothing is needed from you at this time", however, about 3 times, i received urgent requests for documents/actions needed on my end at the last minute. I continued to supply the same documents spanning 3 months due to the delay in underwriting review. I dont know why i was never told of pending items from my appraisal until 3 weeks after the fact 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.