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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Carlos P.'s profile image
Carlos P. 
6 years ago

Took a bit longer than expected but agents were clear on time frame once process got started, transparent and honest with Details 

WILLIAM Crane J.'s profile image
WILLIAM Crane J. 
6 years ago

. 

ANDRE T.'s profile image
ANDRE T. 
6 years ago

Lack of communication, shifting cash to close numbers, and 2 closings rescheduled within 2 weeks is not the right way to do business. We finally closed but we still have no clue why our closing was rescheduled 2 times previously. 

Jameika G.'s profile image
Jameika G. 
6 years ago

Antonio Torres was awesome! He communicated effectively with me the entire time during my refinance. He was easy to talk to and just an overall nice guy. I would highly recommend Pennymac and Antonio Torres as your representative. 

Oneil C.'s profile image
Oneil C. 
6 years ago

Adrianna Doolittle was the best and I have nothing but a great experience with her. The issue is with the loan officer and the previous two processors who did a horrible job. The communication was terrible with all three and the information I received was also terrible. 

BLADIMIR C.'s profile image
BLADIMIR C. 
6 years ago

The communication was always clear and fast. 

John M.'s profile image
John M. 
6 years ago

Easy, online process with a 20 minute closing to sign documents. 

Lisa W.'s profile image
Lisa W. 
6 years ago

It was great. 

Di Anne E.'s profile image
Di Anne E. 
6 years ago

Excellent overall experience with great customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.