This profile has been claimed by the business owner or representative.
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
More one on one talks, make it more personal. It seemed and felt very disconnected. Random emails requesting documents and then being told they weren't needed. Just a bit confusing at times. Long wait periods to move or complete with no communication.
Great experience and follow through
I am very glad that I used PennyMac to refinance my house. The customer service was great. I will gladly be referring PennyMac to friends and people I know.
My experience with PennyMac was efficient and hassle free. Highly recommended!
From start to finish our experience was awesome. We stuck with PennyMac due to our experience before, even though we might have been able to get a better rate elsewhere. We closed sooner then we had expected and everything was communicated great.
Pleasant experience.
Great overall experience.
sfgsh
I dealt with Brian in the beginning process everything went well. Then I had Eric briggs and I was forgotten. Didn’t hear anything for a month when I repeatedly called. Then Molly Christmas took over and everything went smoothly.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.