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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
More one on one talks, make it more personal. It seemed and felt very disconnected. Random emails requesting documents and then being told they weren't needed. Just a bit confusing at times. Long wait periods to move or complete with no communication.
Great experience and follow through
I am very glad that I used PennyMac to refinance my house. The customer service was great. I will gladly be referring PennyMac to friends and people I know.
My experience with PennyMac was efficient and hassle free. Highly recommended!
From start to finish our experience was awesome. We stuck with PennyMac due to our experience before, even though we might have been able to get a better rate elsewhere. We closed sooner then we had expected and everything was communicated great.
Pleasant experience.
Great overall experience.
sfgsh
Nicholas communicated frequently and that wasn't the problem. I had to ask for the closing documents from the Notary several times ans that was stressful. Another company needs to be used for closing. Ask the customer if they have a preferred title company.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.