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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went very smooth during the process. I understand that everyone was very busy but all of my questions were answered and everything was finalized in the original stated timeline.
The process was smooth and my loan was very low documents. I get weekly update in regards to the process so that was nice. The only qualm I have is the lack of communication/direct line to speak to my agent. Especially the morning of my closing. The final closing documents had different numbers than what I had sign and acknowledge before that which had cause the process to not be seamless. I feel that on the day of closing, the agent (if OOTO, should have a back up) should be on standby.
Process was very straight forward and communication was excellent.
No thanks
okay
Thank you for your support!
I like the employee there work with me because the are professional the have patience and dedication and thanks to everyone...
Great service
I primarily worked with Nekita until she quit answering/returning my calls. Then someone else took over and my loan finally closed. The people who took over my loan from Nekita were great, but it felt like the ball was dropped initially.
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.