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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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CLIFFORD R.'s profile image
CLIFFORD R. 
on Birdeye

3 years ago

I understand you are quite busy but could have done better at accepting and returning calls.  

Charles H.'s profile image
Charles H. 
on Birdeye

3 years ago

Done 

Maria R.'s profile image
Maria R. 
on Birdeye

3 years ago

delays in getting my emails replied, discrepancies in dates and information regarding appts for signature dates. requested to be notified 24 hrs in advance on appts set for signature. It took 2 days of my work time that I had requested for 2 appts they scheduled for me which no one showed up and I didn't received a call. Not a good experience. They got it right on the 3rd time. THIS IS NOT ACCEPTABLE, THAT'S THE REASON FOR THE LOW REVIEW  

Maggie P.'s profile image
Maggie P. 
on Birdeye

3 years ago

Great experience with PennyMac. They made everything easy and clear for me as well as keeping a quick timeframe! 

ANTONIO G.'s profile image
ANTONIO G. 
on Birdeye

3 years ago

N/A 

Jorge A.'s profile image
Jorge A. 
on Birdeye

3 years ago

Great service would recommend her 

DANIEL J.'s profile image
DANIEL J. 
on Birdeye

3 years ago

The process of refinancing my house was smooth and fast. Thank you Molly 

Miguel De Le T.'s profile image
Miguel De Le T. 
on Birdeye

3 years ago

Easiest refinance experience I’ve had. Mr. Torres was always available to answer my questions and returned my calls quickly. Communication was always on point which was why it was a flawless experience. Thank you! 

ACE J.'s profile image
ACE J. 
on Birdeye

3 years ago

Close at the end of the month before mortgage payments come out. Otherwise you will be unaware your funds to close are gone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.