PENNYMAC

ANTONIO G. 

on Birdeye

6 years ago

N/A 

SHUNTA C. 

on Birdeye

6 years ago

Kyle was wonderful, excellent communication and top customer service. He thoroughly explained everything to the point I felt like an novice mortgage consultant myself. Kyle was always friendly and pleasant. Great working with him, I would suggest PennyMac and Kyle to anyone seeking services. 

Michelle C. 

on Birdeye

6 years ago

Kelly was so helpful and answered all of our questions! It was my first time refinancing so I had a lot of questions, but the support I received along the way was extraordinary! 

Dainelys G. 

on Birdeye

6 years ago

The entire process went smoothly and as easy as i was told . 

Elkin M. 

on Birdeye

6 years ago

Amazing customer service from start to finish...the whole process was fast and easy. 

JESSICA G. 

on Birdeye

6 years ago

Tony and Ben were wonderful to work with. They kept me informed every step of the way. They did everything they could to ensure a smooth process. The only issues we had were with the notaries-our closing had to be changed and moved a few times before finally closing. 

Ian C. 

on Birdeye

6 years ago

Super smooth easy process 

Brandon W. 

on Birdeye

6 years ago

Took to long and the closing price kept changing. 

DONNA F. 

on Birdeye

6 years ago

Had to deal with the manager to get results. Request for documentation four times. Took almost two months to close. Very disappointing service with the business who already held my mortgage. Have to call Monday because I received a request for payment of old amount prior to refinance and due Sep instead of October. Need to get something right. The closing cost was alot more than originally discussed. Donna Fonseca