PENNYMAC

Scott D. 

on Birdeye

6 years ago

For the most part, the process was hassle free. Due to my type of loan, I only had to submit a couple of documents and sign a couple of disclosures. Otherwise, the process was pretty smooth. I gave slightly lower than satisfactory ratings on a couple questions because of the discrepancies between the "final" closing disclosure received a few days before closing and the actual final closing disclosure received from the notary at closing. 

JENNIFER M. 

on Birdeye

6 years ago

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JONATHAN K. 

on Birdeye

6 years ago

I requested different disbursement amounts be included in order to avoid overpaying certain accounts. I provided the statements needed as requested and that didn’t happen. I’ll now have to wait for checks from some companies to be issued. The rate feels a little high as rates went down over the length of time it took from start to finish. 

Conger C. 

on Birdeye

6 years ago

PennyMac made the process simple and stress free. Great communication with out M.A.C. team 

Jarrett S. 

on Birdeye

6 years ago

The whole team at PennyMac was great! We love PennyMac and will recommend it to anyone that needs a loan or refinance. 

CLIFFORD R. 

on Birdeye

6 years ago

I understand you are quite busy but could have done better at accepting and returning calls. 

Jorge A. 

on Birdeye

6 years ago

Great service would recommend her 

DANIEL J. 

on Birdeye

6 years ago

The process of refinancing my house was smooth and fast. Thank you Molly 

Miguel De Le T. 

on Birdeye

6 years ago

Easiest refinance experience I’ve had. Mr. Torres was always available to answer my questions and returned my calls quickly. Communication was always on point which was why it was a flawless experience. Thank you!