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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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HILDA C.'s profile image
HILDA C. 
5 years ago

Efficient, timely process. We were very happy with our refi! 

WILLIAM C.'s profile image
WILLIAM C. 
5 years ago

Great service. 

VINH H.'s profile image
VINH H. 
5 years ago

From start to the closing day, the loan documents with closing disclosures have ALWAYS been inaccurate. Ed and team were never on the same page in regards of accurate closing costs. None of the managers ever got in contact with me to resolve the issues . At closing, the closing costs changed, AGAIN, from what we were told explicitly. The overall experience was frustrating. I understand delays due to pandemic is unavoidable, but there were other delays that could've been avoided to close faster. 

Michael G.'s profile image
Michael G. 
5 years ago

My refinancing went great! 

JORIE E.'s profile image
JORIE E. 
5 years ago

It was fairly easy. 

Charles H.'s profile image
Charles H. 
5 years ago

Done 

Maria R.'s profile image
Maria R. 
5 years ago

delays in getting my emails replied, discrepancies in dates and information regarding appts for signature dates. requested to be notified 24 hrs in advance on appts set for signature. It took 2 days of my work time that I had requested for 2 appts they scheduled for me which no one showed up and I didn't received a call. Not a good experience. They got it right on the 3rd time. THIS IS NOT ACCEPTABLE, THAT'S THE REASON FOR THE LOW REVIEW 

Maggie P.'s profile image
Maggie P. 
5 years ago

Great experience with PennyMac. They made everything easy and clear for me as well as keeping a quick timeframe! 

ANTONIO G.'s profile image
ANTONIO G. 
5 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.