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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
great service!
Enjoyed working with PennyMac for my refinance. The process was quick, fast and smooth. I really appreciate the communication and the ability to actually easily speak with a rep when I needed them. Thanks.
I have been with PennyMac for awhile and they have given me excellent service. So when I decided to take advantage of the lower interest rates of today, it was easy for me to decide who I wanted to do a REFI with. The process and closing was easy and I saved a lot of money long term. I would recommend PennyMac for all your Mortgage needs. Richard
My final documents were addressed to a "he" and not a female. Other than that, everything else went smoothly. Was able to retrieve documents as required. Thank you.
Refinancing my house thru PennyMac was a great experience. I was satisfied. I was informed ahead of time re documents to be submitted or anticipated emails or phone calls. I encountered no hidden surprises, therefore I would do business again with them.
Great company to finance with. After documents sent, communication was slower. Cal led the mac team and wouldn't give us answers. That's the only complaint I have.
Loan officers were switched on my several times. It wasn't until I was assigned to Molly that I finally had someone who responded to me in a timely manner. I would not recommend PennyMac.
good
1. Clearly the workload at your end is too much. I did not receive accurate or timely information. Emails were frequently left unanswered and phone calls were not returned. 2. Closing costs were to be rolled into the loan amount, which is how they were shown initially. However, partway through the process, documents provided showed amounts I needed to bring for closing. It took an inordinate amount of time to correct this error. Delays on your end pushed back my closing date and cost me money.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.