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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had my orginator quit.. and 2 of my loan processors quit the company during my loan process with no communication on the matter. I was lied to numerous times.. at the 1st closing appointment no one showed up.. second the document figures were wrong.. amd the 3 and final the person was late. The cash to close kept changing numerous times and so did the closing costs which I was told that would never change. No one that I worked with at PennyMac has any customer service skills. No empathy/accou
Great experience. Fast closing! Great communication.
It was great because of the product offered including the rate and the ability to skip a payment. However the closing costs far exceeded what we were initially quoted and even the amount that we were told to bring to closing.
The whole process was smooth and painless.
Great service!
Very smooth refi. PennyMac was awesome to work with!
Great experience. Thanks!
Everyone in dealt with was friendly and helpful. They made refinancing our home loan easy.
Kami was awesome and provided great customer service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.