PENNYMAC

STEVEN M. 

on Birdeye

6 years ago

even though Kami is a busy person, she made me feel like she would drop everything and take care of my needs right away. excellent!!! 

Colt S. 

on Birdeye

6 years ago

Kami was great to work with, but the information we discussed was not reflected in the first round of documents. Not sure how many people are involved but somewhere the communication string was broken. Best Regards, 

DESIREE D. 

on Birdeye

6 years ago

My experience with the PennyMac team was effortless. Once I uploaded my documents; which I did in the same day, my entire process was a total of 32 days from application start to closing!!! Wow, what more is left to be said?? That is a great team and partner!! 

ANTHONY W. 

on Birdeye

6 years ago

Icenia Davis and Winston Cutter were awesome to work with. 

EDUARDO N. 

on Birdeye

6 years ago

We loved the service and how easily it went 

Michael H. 

on Birdeye

6 years ago

Everything went great. 

Kalene C. 

on Birdeye

6 years ago

I was told it would take a month and it took more than two. And when asked for a new time frame I just got a blanketed statement about covid. And that just didn't give me the feeling of working closely with any one. 

MARVIN C. 

on Birdeye

6 years ago

No return calls or emails. If I didn’t reach out nothing was communicated. Left in the dark almost the entire process. When I finally do get her on the phone, asking for the same documents I sent before. Never aware of where we left off so I have to start over every time. Can’t leave voicemails because i will never get a call back, have to keep call until i get she picks up. This was the worst experience. This was not a 2 way communication. It was me constantly reaching out. Glad this is over. 

Ofelia Dela C. 

on Birdeye

6 years ago

Antonio did a great job in preparing my loan and had the closing on the expected date.