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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Throughout the whole process both Reid Wright and Kami Weber seemed to really take time to understand my needs and guide me in the right direction. The process took about 4 months but given the current environment with COVID-19 I am pleased that we were able to get it done. The process was pretty simple and I was communicated with each step of the way. Every time I called or email I always got a response usually the same day! I am happy.
A little more communication with final numbers and actual closing updates without the client having to reach out so often. Secondly, I emailed and called to be sure I had the final closing numbers for cash to bring and the numbers were different. Now I have to wait until someone calls me to get an update. Amrock Title or PennyMac has not communicated with me about this situation.
There was very little communication from PennyMac especially after we already paid for the appraisal. In the end I feel as though I should be paid for the work of getting this loan closed because I constantly had to not only reach out to the lender but also but our attorney on overtime trying to get to the bottom of what needed to be provided. As well as the day of closing all the documents were wrong but at that point we were over dealing with it and signed them anyhow with the belief they wou
good
Great experience over all.
I had my orginator quit.. and 2 of my loan processors quit the company during my loan process with no communication on the matter. I was lied to numerous times.. at the 1st closing appointment no one showed up.. second the document figures were wrong.. amd the 3 and final the person was late. The cash to close kept changing numerous times and so did the closing costs which I was told that would never change. No one that I worked with at PennyMac has any customer service skills. No empathy/accou
My loan processor Lauren was fantastic.
Everyone in dealt with was friendly and helpful. They made refinancing our home loan easy.
Great experience, good job glenn
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.