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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Towards the end of the process the communication could have better.
Throughout the whole process both Reid Wright and Kami Weber seemed to really take time to understand my needs and guide me in the right direction. The process took about 4 months but given the current environment with COVID-19 I am pleased that we were able to get it done. The process was pretty simple and I was communicated with each step of the way. Every time I called or email I always got a response usually the same day! I am happy.
A little more communication with final numbers and actual closing updates without the client having to reach out so often. Secondly, I emailed and called to be sure I had the final closing numbers for cash to bring and the numbers were different. Now I have to wait until someone calls me to get an update. Amrock Title or PennyMac has not communicated with me about this situation.
There was very little communication from PennyMac especially after we already paid for the appraisal. In the end I feel as though I should be paid for the work of getting this loan closed because I constantly had to not only reach out to the lender but also but our attorney on overtime trying to get to the bottom of what needed to be provided. As well as the day of closing all the documents were wrong but at that point we were over dealing with it and signed them anyhow with the belief they wou
great service!
We had no problem with closing. Nichole was very helpful.
Enjoyed working with PennyMac for my refinance. The process was quick, fast and smooth. I really appreciate the communication and the ability to actually easily speak with a rep when I needed them. Thanks.
I have been with PennyMac for awhile and they have given me excellent service. So when I decided to take advantage of the lower interest rates of today, it was easy for me to decide who I wanted to do a REFI with. The process and closing was easy and I saved a lot of money long term. I would recommend PennyMac for all your Mortgage needs. Richard
My final documents were addressed to a "he" and not a female. Other than that, everything else went smoothly. Was able to retrieve documents as required. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.