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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Angela C.'s profile image
Angela C. 
on Birdeye

3 years ago

We felt every part of the process was unpleasant. The whole process took 5 months to complete. The process took so long, that the original documents we supplied were no longer valid. We had to get all new documents. We once asked a question and got a response not answering our question. Then we asked the question again and did not hear back for over a month. It was awful. We will never do business with this company again. 

RYAN L.'s profile image
RYAN L. 
on Birdeye

3 years ago

G 

TINA R.'s profile image
TINA R. 
on Birdeye

3 years ago

The MAC team worked flawlessly to make my experience 5 star and would recommend to anyone who is wanting to refinance. The documents were accurate and all my concerns and questions answered in a timely and professional fashion. The complete process from beginning to end was like clockwork and i highly recommend Jenny G and David H to all my friends and family! 

LORENZO D.'s profile image
LORENZO D. 
on Birdeye

3 years ago

Great service! 

ANDREA B.'s profile image
ANDREA B. 
on Birdeye

3 years ago

Very smooth refi. PennyMac was awesome to work with! 

KRISTOPHER W.'s profile image
KRISTOPHER W. 
on Birdeye

3 years ago

Great experience. Thanks! 

DENISE M.'s profile image
DENISE M. 
on Birdeye

3 years ago

Adrianna Dolittle was very helpful and considerate during the loan closing process. She answered my questions. I would say that your team needs to be more available during the application process in responding to emails and call, however, Adrianna who I worked with last was very prompt. Thank you. 

KOSTIKA G.'s profile image
KOSTIKA G. 
on Birdeye

3 years ago

Everything went great 

JOHN C.'s profile image
JOHN C. 
on Birdeye

3 years ago

Kami was awesome and provided great customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.