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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Kaylah D.'s profile image
Kaylah D. 
on Birdeye

3 years ago

Sirrena was very thorough and prompt will all communication. 

GAIL C.'s profile image
GAIL C. 
on Birdeye

3 years ago

We were pleased with the service received from our loan officer Antonio Torres. He made the process very easy to understand with questions we needed clarification on, he was always available in a timely manner. We gave his service high reviews. 

Melissa W.'s profile image
Melissa W. 
on Birdeye

3 years ago

I am very happy with my experience with Penny Mac! 

DANIEL A.'s profile image
DANIEL A. 
on Birdeye

3 years ago

Overall, good experience. But there was an issue with closing costs going up and down a few times. The day of closing the costs were much better than originally quoted. Although, the day before closing, the amount was incorrect when closing took place the next day. A bit confusing. 

ELISA M.'s profile image
ELISA M. 
on Birdeye

3 years ago

NA 

Matthew E.'s profile image
Matthew E. 
on Birdeye

3 years ago

N/A 

Seth A.'s profile image
Seth A. 
on Birdeye

3 years ago

Nicole was wonderful!! Always answered questions and calls promptly. She was very helpful in the process. 

BASIL C.'s profile image
BASIL C. 
on Birdeye

3 years ago

All the proper documents were uploaded within hours of starting the loan process. Despite this we were asked to upload the same documents several times. This caused the loan process to drag out for months! Kita Morris was very kind but was not helpful. She didn't seem to know what was going on unfortunately. 

ERIC M.'s profile image
ERIC M. 
on Birdeye

3 years ago

Any questions I had were answered quickly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.