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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent and efficient service. Kept me informed throughout the process
The original loan officer did not put in that I had requested my own attorney. I moved forward with the application so I didn’t delay the process any more. It was just frustrating that my request wasn’t honored - especially since my attorney is a close friend and I was giving him some business during this time. Max helped me figure out why my attorney wasn’t used and was able to help me resolve the issue.
Communications were quick and pleasant. Follow ups were consistent.
PennyMac helped me obtain a great interest rate and closed on time!
I like how patience and knowledgeable Nick and kay where, They took their time answer my multiple questions, and make sure i was confident and understanding the process i was doing. They are really on top of things and always having checking point to ensure if you have any doubt or question, they be available for you 100% satisfied, would do business with them again
Everything went well until the day we were to close. Two different notaries contacted me. Before the end of the day both told me that closing had been canceled and Nicole told me we had to reschedule for 2 days later. We weren't happy with all of the confusion. Finally one notary called, said she had paperwork but was told to cancel on the way, she came, we signed and it was accepted. I couldn't get ahold of anyone from Pennymac that day. No replies to email or voicemail after talking to Nicole
Thank you
More communication would definitely help, it wook a bit longer to receive responses to emailed questions, also it would have been nice for someone from pennymac to go over what all is needed at closing, i.e. form of payment. Other than that it was a decently easy process.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.