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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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STEPHANIE H.'s profile image
STEPHANIE H. 
5 years ago

closing went well. 

RAYMOND F.'s profile image
RAYMOND F. 
5 years ago

My experience with Pennymac and staff was great! The process was smooth and fast! The loan officer took his time to explain things to me and transition to the other staff members who assisted me were very professional and friendly. Thank you Pennymac! 

MARIE C.'s profile image
MARIE C. 
5 years ago

Great process. 

Christopher C.'s profile image
Christopher C. 
5 years ago

This was my second refinance with PennyMac. The first, 2 years ago, went very smoothly. This time, however, the process was terrible. It all was smooth up until the point of our Underwriter. Their review and comments would take weeks and were not clearly communicated. It took consistent emails and requests finally having to reach out to a Vice President to get any assistance at all. My loan processing agent, Nichole Littleton was fantastic to deal with and was constantly caught in the middle. 

Kelli B.'s profile image
Kelli B. 
5 years ago

The original loan officer did not put in that I had requested my own attorney. I moved forward with the application so I didn’t delay the process any more. It was just frustrating that my request wasn’t honored - especially since my attorney is a close friend and I was giving him some business during this time. Max helped me figure out why my attorney wasn’t used and was able to help me resolve the issue. 

Tiffany K.'s profile image
Tiffany K. 
5 years ago

Communications were quick and pleasant. Follow ups were consistent. 

ELAINE S.'s profile image
ELAINE S. 
5 years ago

PennyMac helped me obtain a great interest rate and closed on time! 

Jose M.'s profile image
Jose M. 
5 years ago

I like how patience and knowledgeable Nick and kay where, They took their time answer my multiple questions, and make sure i was confident and understanding the process i was doing. They are really on top of things and always having checking point to ensure if you have any doubt or question, they be available for you 100% satisfied, would do business with them again 

SOLANGE G.'s profile image
SOLANGE G. 
5 years ago

There were document requests duplicated. Also some requests came in different periods, and sounded like could have been requested all together. The communication with Michael was okay, although there were some questions asked that did not have clear answers. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.