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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
process move quickly. I received email to keep me in the loop.
Everything went well until the day we were to close. Two different notaries contacted me. Before the end of the day both told me that closing had been canceled and Nicole told me we had to reschedule for 2 days later. We weren't happy with all of the confusion. Finally one notary called, said she had paperwork but was told to cancel on the way, she came, we signed and it was accepted. I couldn't get ahold of anyone from Pennymac that day. No replies to email or voicemail after talking to Nicole
Thank you
More communication would definitely help, it wook a bit longer to receive responses to emailed questions, also it would have been nice for someone from pennymac to go over what all is needed at closing, i.e. form of payment. Other than that it was a decently easy process.
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Great
We had a great rep that we worked with. She provided clear communications and was able to answers questions that we had.
Everything went as planned start to finish. Very satisfied!
Maxwell Mitchell did an amazing job!
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.