PENNYMAC

Bonnie C. 

on Birdeye

5 years ago

Not a bunch of different from different people your communication could be better with in your company and easier to get a hold of you rep 

Mohammed C. 

on Birdeye

5 years ago

Very smooth process, they went above and beyond to clarify everything to me. Highly recommended. 

THOMASINA W. 

on Birdeye

5 years ago

My PennyMac closing team exceeded my expectations. From the beginning I was given an estimated closing date and closing cost. When I had questions and concerns I received timely responses. Very pleased 

Donrico W. 

on Birdeye

5 years ago

Quick and on time. Very helpful staff. Easy process. 

LEZLIE C. 

on Birdeye

5 years ago

Streamlined refinancing. 

SCOTT W. 

on Birdeye

5 years ago

Every on was very professional and kind thank you 

ROSALVA V. 

on Birdeye

6 years ago

I was unpleasantly greeted over the phone by some representatives who almost seemed to get annoyed by my wanting to touch basis about my loan. I forgot the name of the young lady who I spoke to, but she was extremely rude and unpleasant to speak to. 

Seneca O. 

on Birdeye

6 years ago

Easy process from application to closing 

RYAN H. 

on Birdeye

6 years ago

Cheree was great! Very easy to communicate with, quick responses and very helpful. The issue was not with PennyMac or Cheree at ALL. It was with AmRock, the title company. They did not promptly communicate several important items (failed to schedule and communicate the notary in Monterey, failed to inform me of the signed documents they shipped, failed to communicate to the closing attorney about the shipped documents, this causing the attorney to have to re-do our entire closing).