PENNYMAC

LORI F. 

on Birdeye

6 years ago

Just a very positive experience. 

ALAIN G. 

on Birdeye

6 years ago

Most of my questions by Email were not answered. Although someone from Mymacteam told me to do not pay my mortgage on July, I was harassed by Penny mac officers because my monthly payment was not done. It was very stress-full. Only two days after the closing days I was told to sign the final documents, while I was in vacation. The good point was that the public notary was able to meet me at my vacation place. 

Ashley W. 

on Birdeye

6 years ago

The process was quick and easy. The communication was great throughout the process. 

Elie I. 

on Birdeye

6 years ago

The team was very helpful and guided me along the way, making the experience seamless. Thank you for all the support. 

ALPHONSO T. 

on Birdeye

6 years ago

Keeping me in the loop through the whole process I always had to call or contact the loan officer I was never told to write the closing amount to the title company I wrote it out to PennyMac luckily they took a personal check 

LARRY Dunn S. 

on Birdeye

6 years ago

I got a great rate with timely results. Everyone involved stayed in contact and the experience was very good. Thank you MacTeam 

ROBERT L. 

on Birdeye

6 years ago

The whole process was pretty easy to navigate. There was only one time where I wasn't sure if I should make my monthly payment due to a gap in communications but I take that gap to be dealing with the corona virus. 

Pamela J. 

on Birdeye

6 years ago

Lauren was very thorough and pleasant in her communications with me. She took the time to answer my questions and she reached out periodically to keep me up to date during each stage of my loan processing. She was very professional, knowledgeable, and a delight to work with. 

IAN V. 

on Birdeye

6 years ago

Very attentive and professional