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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan agent who took the conventional loan application on the phone was very knowledgeable and professional. I also got a good rate. He made it look very simple. He told me exactly what to do and within am hour or so we completed the application. That was awesome. The lady who setup the closing was great. Everything was set up perfectly. The closing company called to set up a meeting place. It was very smooth. I will highly recommend PennyMac to any person interested in refinancing.
:)
Both Roberto and Kami did an amazing job with refinancing my home. They were efficient and thorough throughout the entire process. A+ team and kudos to them for making this a fast and seamless process.
Most of my questions by Email were not answered. Although someone from Mymacteam told me to do not pay my mortgage on July, I was harassed by Penny mac officers because my monthly payment was not done. It was very stress-full. Only two days after the closing days I was told to sign the final documents, while I was in vacation. The good point was that the public notary was able to meet me at my vacation place.
All communications with Antonio were clear, timely and accurate! When he didn’t feel an e-mail was the best communication, he would call to make sure our questions were answered clearly. Very painless process!
The team was very helpful and guided me along the way, making the experience seamless. Thank you for all the support.
I am in RE and know how the loan process works. This, this was a disaster. Brent is a talker. He tells u what u want to hear. I had to get Stanley Rodrigues involved in order for this loan to make it to closing. The figures were off multiple times and the closing timeline was never clear or updated. 60 days turned into over 90. My signing docs had my name incorrect and after I signed, a week later I had to contact Pmac to see if the loan had funded/ closed. Too many ppl on the PMac Team.
Lauren was very thorough and pleasant in her communications with me. She took the time to answer my questions and she reached out periodically to keep me up to date during each stage of my loan processing. She was very professional, knowledgeable, and a delight to work with.
Cheree was great! Very easy to communicate with, quick responses and very helpful. The issue was not with PennyMac or Cheree at ALL. It was with AmRock, the title company. They did not promptly communicate several important items (failed to schedule and communicate the notary in Monterey, failed to inform me of the signed documents they shipped, failed to communicate to the closing attorney about the shipped documents, this causing the attorney to have to re-do our entire closing).
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.