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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Matthew B.'s profile image
Matthew B. 
6 years ago

Anything could of made this better... I was told things would happen that never did... Not to mention it took over 90 days to get a loan you guys already had done.. Whole thing was ridiculous and very unprofessional 

CLAIRE Le C.'s profile image
CLAIRE Le C. 
6 years ago

The process took 5 months. There was no direct Contact number to communicate and if emailing then it took a week for each response. I got numerous closing documents. I had mixed messages about subordination and didn’t know if it was going ahead or not. It was recommended to try for subordination and then the application got denied. Communication was not clear. The time difference also made communication difficult. 

Christine S.'s profile image
Christine S. 
6 years ago

Very easy process. I will definitely stay with PennyMac if I decide to refinance again in the future. 

CYNTHIA B.'s profile image
CYNTHIA B. 
6 years ago

Thank you! 

LORI F.'s profile image
LORI F. 
6 years ago

The whole experience with PennyMac was a very smooth and good experience. The people that we dealt with were professional and courteous. They initiated the refinance and made it easy for us. We are happy that we have PennyMac as a mortgage company! 

KEVIN E.'s profile image
KEVIN E. 
6 years ago

The process of refinancing through Penny Mac was very easy and happened quickly! Everyone I worked with from start to finish was excellent. 

DAVID S.'s profile image
DAVID S. 
6 years ago

Friendly staff, questions were answered in a timely manner. Although one of the documents in closing were incorrect. Was asked multiple times for documents due to how long closing took. 

ROBERT G.'s profile image
ROBERT G. 
6 years ago

The process was easier than I expected, everything explained clearly, excellent communication verbally and electronically, it was definitely a pleasure working with Greg Johnston!! 

DIANA V.'s profile image
DIANA V. 
6 years ago

Jason was great! Prompt with his emails and very clear! Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.