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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan pricing and documents review was smooth and professional. However the closing was not handled efficiently. On the day of closing Kami Weber answered my call 5 times placed me on speaker and continued on a different conversation, while I kept trying to get her attention. Last time she did that she even said to herself that I could wait and I placed my call on hold. Quite unprofessional. However I’m considering the work done to bring the loan to a close. Therefore giving a just ok rating.
Everyone was very helpful and friendly.
From start to close the whole process was made very easy and everyone I worked with was pleasant and helpful.
Penny Mac has been so easy to work with! Starting with Gary and moving to Icenia! Thank you!
Very smooth refinance
Our loan manager, Glenn, was very nice! Unfortunately, it took 4 months to complete our refinance due to COVID, house construction, and family emergencies on the loan processor's part. I was most frustrated by the miscommunication between the third party Boston organization used by PennyMac to work out the appraisal and scheduling the notary- not sure what happened there. I was disappointed that the whole process took this long, but I am very grateful that it is over now! Thankyou.
Clinton and the loan officer did a great job during these bad times with Covid 19. I am very happy with these 2 guys.
Special Thanks to our officer Lana Thomas !!! She did a great Job !!! Will recommend u Bank to all our friends
The overall Refinance process went very well from beginning to end. I was very satisfied
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.