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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Karyn B.'s profile image
Karyn B. 
6 years ago

The process was easy and went as expected. 

Timothy R.'s profile image
Timothy R. 
6 years ago

From start to finish this was a better experience than I expected. Every PennyMac representative was polite, informative and professional, as well as friendly. Our process went smoothly and the loan closed sooner than I expected. Thank you for a wonderful experience. 

Mike G.'s profile image
Mike G. 
6 years ago

Thank you for being polite and wonderful and knowledgeable! Jazmyne was absolutely awesome calling us and emailing us and we always felt like we were in great hands. Thank you Josh too for the perfect help in figuring out what our needs were number wise. Our loan closed one month earlier than expected. You guys are the best!! 

Katherine M.'s profile image
Katherine M. 
6 years ago

If the correct information would have been shared with me in reference to the cashier's check. I was given the wrong amount and who to make it out to. I was able to resolve this with the Company Service link by wiring the correct amount to them in order to make the closing actually work. Also, when we were speaking on the telephone going over my information, my phone disconnected and you did not call me back and when I called you, you did not pick up. Overall, in the end it worked out for me 

Mavis F.'s profile image
Mavis F. 
6 years ago

Mavis Forson 

JOSE GARCIA J.'s profile image
JOSE GARCIA J. 
6 years ago

Tracy and all involved were extremely informative and made my wife and I understood the whole process. 

RICHARD S.'s profile image
RICHARD S. 
6 years ago

Cheree was extremely helpful. She always responded in a timely fashion. 

Bryan V.'s profile image
Bryan V. 
6 years ago

Overall satisfied with the mac team. It was delayed at no fault of the mac team but we are happy. 

THOMAS R.'s profile image
THOMAS R. 
6 years ago

Greg Johnston was fantastic. Doing a refinance is stressful and then add the fact we did it online and over the phone and it is very stressful. Greg was polite and professional and answered all of our questions quickly and clearly. Having the closing agent come to the house was also great in light of Covid-19. Even on the day of closing Greg assisted us in getting our cash to close wire transfer completed. Greg was simply GREAT! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.