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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Timothy R.'s profile image
Timothy R. 
on Birdeye

4 years ago

From start to finish this was a better experience than I expected. Every PennyMac representative was polite, informative and professional, as well as friendly. Our process went smoothly and the loan closed sooner than I expected. Thank you for a wonderful experience. 

Lorna S.'s profile image
Lorna S. 
on Birdeye

4 years ago

N/A 

Mike G.'s profile image
Mike G. 
on Birdeye

4 years ago

Thank you for being polite and wonderful and knowledgeable! Jazmyne was absolutely awesome calling us and emailing us and we always felt like we were in great hands. Thank you Josh too for the perfect help in figuring out what our needs were number wise. Our loan closed one month earlier than expected. You guys are the best!! 

Katherine M.'s profile image
Katherine M. 
on Birdeye

4 years ago

If the correct information would have been shared with me in reference to the cashier's check. I was given the wrong amount and who to make it out to. I was able to resolve this with the Company Service link by wiring the correct amount to them in order to make the closing actually work. Also, when we were speaking on the telephone going over my information, my phone disconnected and you did not call me back and when I called you, you did not pick up. Overall, in the end it worked out for me 

Mavis F.'s profile image
Mavis F. 
on Birdeye

4 years ago

Mavis Forson 

DONNA C.'s profile image
DONNA C. 
on Birdeye

4 years ago

It was quick and easy 

Glen R.'s profile image
Glen R. 
on Birdeye

4 years ago

Communication was one of the keys that made This experience more than acceptable. Cheree Payton was great. She answered all my questions and promptly returned all my calls to put my mind at ease if I had any questions. Because of the team work to close my loan , I would greatly refer Penny Mac 

RICHARD S.'s profile image
RICHARD S. 
on Birdeye

4 years ago

Cheree was extremely helpful. She always responded in a timely fashion. 

DANIEL P.'s profile image
DANIEL P. 
on Birdeye

4 years ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.