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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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John Wilson J.'s profile image
John Wilson J. 
on Birdeye

4 years ago

Great experience! 

KELLY N.'s profile image
KELLY N. 
on Birdeye

4 years ago

My refinance was an easy and informative process. 

Annette H.'s profile image
Annette H. 
on Birdeye

4 years ago

Great experience working with the m.a.c Team. 

Clayton N.'s profile image
Clayton N. 
on Birdeye

4 years ago

Everyone was very friendly , professional , awesome job great team work!!!!! 

Raymond H.'s profile image
Raymond H. 
on Birdeye

4 years ago

Fast and easy just a great job every one did 

Andrew F.'s profile image
Andrew F. 
on Birdeye

4 years ago

My loan experience (4 refinancings) was driven by two individuals: Charles Shepherd and Cheree Payton. Both provided excellent service throughout. not only did they explain things when I needed clarification, they were very helpful in guiding me through the process. Cheree had a very difficult final 48 hours because the title company changed the disbursement date, which then affected all of the calculations of what was owed at closing. She worked hard to ensure everything was clear and fair. 

JEREMY L.'s profile image
JEREMY L. 
on Birdeye

4 years ago

Documents were requested without explanation then cancelled after I spent days trying to locate from third parties. Email communication was terrible. Only responses I received were in the evening, hastily written, unclear, and repetitive. The timeline for processing my application did not meet expectations. I was left waiting with only vague automated emails for nearly 90 days. 

AARON C.'s profile image
AARON C. 
on Birdeye

4 years ago

PennyMac was great to work with. The process was easy, everything was explained clearly, and went as planned. 

ELIZABETH E.'s profile image
ELIZABETH E. 
on Birdeye

4 years ago

The first loan officer was an ass. I really appreciated the help from Belinda! She was awesome! Michael was very helpful as well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.