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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Jose P.'s profile image
Jose P. 
6 years ago

I appreciated the speedy response to my questions from the entire PennyMac Team. As a Neuropsychologist, I am accustomed to professional service and treatment. I can confidently say that I was treated very professionally by the entire team and made the refinancing process enjoyable. I will happily recommend PennyMac to friends and colleagues. 

Larry H.'s profile image
Larry H. 
6 years ago

Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid. 

BRENDAN M.'s profile image
BRENDAN M. 
6 years ago

Great experience all around 

LADEAN G.'s profile image
LADEAN G. 
6 years ago

The processors were very through and competant, but the organization seemed overloaded, so the process was not as speedy as it could have been. 

Harold K.'s profile image
Harold K. 
6 years ago

I enjoyed the communication I had with everyone involved with my loan process and would recommend PennyMac Loan services to everyone. They walked me through the whole process from beginning to end, everyone was respectful and pleasant. 

Angela J.'s profile image
Angela J. 
6 years ago

The loan process with PennyMac itself was easy. However, there were some miscommunication with the closing, which was handled by someone other than PennyMac. I told my loan officer that my ex husband would be there to sign the quit claim deed and associated documents, but got a call from the title company 20 mins before my scheduled closing asking for his information. As a result, the closing was delayed by over an hour and a half. 

Darrin D.'s profile image
Darrin D. 
6 years ago

Very personable team with timely responses to your questions! 

Lindsey B.'s profile image
Lindsey B. 
6 years ago

They gave me a better refinance rate and there were no major hiccups in the process. So, I am a satisfied customer. 

DARRYL BOWEN J.'s profile image
DARRYL BOWEN J. 
6 years ago

Streamline was an smooth easy process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.