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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jane and Icenia were both very helpful throughout the refinancing process.
I haven't heard any update throughout the process. Thank You
Documents were requested without explanation then cancelled after I spent days trying to locate from third parties. Email communication was terrible. Only responses I received were in the evening, hastily written, unclear, and repetitive. The timeline for processing my application did not meet expectations. I was left waiting with only vague automated emails for nearly 90 days.
Cheree took the time to explain everything and the information was accurate and clear. She did a great job!!
Communication was horrible through out. Some folks helped out but there were so many hurdles and mess ups and delays.
PennyMac was great to work with. The process was easy, everything was explained clearly, and went as planned.
Thanks.
I appreciated the speedy response to my questions from the entire PennyMac Team. As a Neuropsychologist, I am accustomed to professional service and treatment. I can confidently say that I was treated very professionally by the entire team and made the refinancing process enjoyable. I will happily recommend PennyMac to friends and colleagues.
Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.