PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
BRUCE C.'s profile image
BRUCE C. 
on Birdeye

4 years ago

Jane and Icenia were both very helpful throughout the refinancing process. 

Nuriddin A.'s profile image
Nuriddin A. 
on Birdeye

4 years ago

I haven't heard any update throughout the process. Thank You 

Brian P.'s profile image
Brian P. 
on Birdeye

4 years ago

Cheree took the time to explain everything and the information was accurate and clear. She did a great job!! 

Lamngeune S.'s profile image
Lamngeune S. 
on Birdeye

4 years ago

Communication was horrible through out. Some folks helped out but there were so many hurdles and mess ups and delays. 

RONALD D.'s profile image
RONALD D. 
on Birdeye

4 years ago

Service was excellent and responsive. All aspects of the process was handled quickly without difficulty I couldn't find anything that was wrong 

Dennis M.'s profile image
Dennis M. 
on Birdeye

4 years ago

Everything went very smooth with my refi the only issue we had was in previewing the closing documents prior to closing. 

Larry H.'s profile image
Larry H. 
on Birdeye

4 years ago

Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid. 

JAMES N.'s profile image
JAMES N. 
on Birdeye

4 years ago

I had never refinanced before so I was a little leery. But everything went smoothly even sending documents which I thought would be hard but turn out to be ok sending them though the computer. But overall everything went very well she answer all my questions every time I called her. So that made it a Great experience. 

Harold K.'s profile image
Harold K. 
on Birdeye

4 years ago

I enjoyed the communication I had with everyone involved with my loan process and would recommend PennyMac Loan services to everyone. They walked me through the whole process from beginning to end, everyone was respectful and pleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.