This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process with PennyMac itself was easy. However, there were some miscommunication with the closing, which was handled by someone other than PennyMac. I told my loan officer that my ex husband would be there to sign the quit claim deed and associated documents, but got a call from the title company 20 mins before my scheduled closing asking for his information. As a result, the closing was delayed by over an hour and a half.
Very personable team with timely responses to your questions!
They gave me a better refinance rate and there were no major hiccups in the process. So, I am a satisfied customer.
Greg was fantastic throughout the refinance process. He went above and beyond to work with us in very difficult circumstances and was always available to answer our questions.
This was a refinance, seemed inefficient to ask for duplicate documents from the past. Only had the loan 3 years. I understand the need for current documents.
Regina Lal was the best! Very clear and prompt. Very easy refi process. Thank you so much!
Our lender was great and made the process a complete breeze! Was able to sign the documents right at my house on my lunch break. Communication was wonderful throughout. I would highly recommend PennyMac!
.
Communication with customer and communication within the team working on the loan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.