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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Since I already held my mortgage with PennyMac and you already possessed every piece of personal and financial information necessary for a refinance the quantity of new required documents was absurd. I was initially told that the process was quick and simple. Not true. I would never have agreed to refinance if I knew how many documents I had to produce again. It was as if PennyMac did not know me as a 4 year customer that never missed one payment and in fact paid every payment early.
Every step in the process was clearly communicated. The loan closed for the rate and cost that was originally discussed
Being able to contact someone at all times and they took time to make sure I fully understood. You can trust PennyMac.
I enjoyed the process. It was a great experience.
Everything went well, thanks!!!
I do believe that the weekly follow-ups via email or phone were helpful in set expectations and letting me know what is next
The application process was super easy. I was able to get the application processed in one day. There were a few modifications after my initial application and they were handled swiftly. All appointments were scheduled fast and the vendors were friendly.
PennyMac did a great job refinancing my loan - from start to finish. They matched another quoted interest rate and beat the overall closing costs by $500. All the people were helpful and patient. Thank you!
The process was pretty hassle free through it's entirety. The only issue I had was trying to communicate with my loan officer(s). It was very difficult to get my assigned officers on the phone. I understand the Pennymac is a large company. However, a handful of times I was helped by someone who was not directly involved with my loan at the beginning. That was fine, however, I would have like to have a more direct communication with the person who had been helping my originally.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.