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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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CARLO B.'s profile image
CARLO B. 
on Birdeye

4 years ago

All great 

Beverly M.'s profile image
Beverly M. 
on Birdeye

4 years ago

Excellent level of service and communication. 

Jaime C.'s profile image
Jaime C. 
on Birdeye

4 years ago

Poor communication from the loan officer, rarely returned calls, poor attitude. I didn’t care for him at all. I felt the same way about the loan processor!... 

KELLY T.'s profile image
KELLY T. 
on Birdeye

4 years ago

Loan completed within 30 days. Representatives were very courteous and responded to questions within 24 hours. Only complaint is that the final paperwork didnt come in until day if closing so I had no idea how much I had to put down. Overall great experience. 

JAMES K.'s profile image
JAMES K. 
on Birdeye

4 years ago

Great experience, lowered my rate and would recommend Penny Mac to everyone I know. 

WENDY S.'s profile image
WENDY S. 
on Birdeye

4 years ago

My only complaint through this process was the time it took to refinance. I do understand the circumstances with COVID-19 

Miguel L.'s profile image
Miguel L. 
on Birdeye

4 years ago

I had to reach out to multiple people to get the ball rolling. The manager had to reach out to me in order to get a response. The process took about 3 months and should have taken much less. 

OSCAR O.'s profile image
OSCAR O. 
on Birdeye

4 years ago

I can’t complain you do great job for me evrething you explained to me was fantastic.thank you.i give to you five stars.God Bless. 

Daniel G.'s profile image
Daniel G. 
on Birdeye

4 years ago

Greg was fundamental to this process going smoothy. Honestly, in the beginning, there was a breakdown in communication between my first point of contact and Greg. That being said, Greg de-escalated the situation very well, was easy to understand, and his response times were stellar. None of my questions were left unanswered for more than a few hours, and he really made the process straightforward, when this process is generally chaos. Hope to deal with him again.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.