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Pettis Pools & Patio Facebook

4.8

About this business

Pettis Pools & Patio, is your family-run business serving Rochester and the surrounding communities since 1962. Founded that year by Larry and Erma Pettis, our company has grown steadily ever since. We specialize in happy & healthy living by transforming spaces with swimming pools, hot tubs, casual furniture, saunas, and more. 

Location details

825 Fairport Road, East Rochester, NY, 14445, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8683 reviews
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Tiffany Waterstraat's profile image
Tiffany Waterstraat 
recommend  Recommended
a week ago

I am a huge fan of Pettis, whether it’s opening/closing, sand change, scheduling of service, pool water testing and recommendations for problem solving…the team that comes to my house, they are super courteous and professional…shout out to Joe today and I forgot the young man’s name already that assisted him, I’m sorry! But…I recommend them highly!!!! Thank goodness I can count on Pettis for advice and service!!! 

Business response:

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to assisting you in the future. We love our customers! 

Renee Horvath Planishek Fiammi's profile image
Renee Horvath Planishek Fiammi 
recommend  Recommended
a week ago

Mike and Kyle were wonderful… There’s a reason why I keep coming back to Pettis for all my pool needs and it’s because of the work ethics Mike and Kyle demonstrated and the entire Pettis family shows with each interaction I have with them. Thank you Pettis, Mike and Kyle for starting out my summer the right way! 

Business response:

We are thrilled to hear that you had a wonderful experience with Mike and Kyle at Pettis Pools & Patio. Thank you for starting your summer off right with us! 

Christal Vasbinder's profile image
Christal Vasbinder 
recommend  Recommended
a week ago

Kyle and Mike were great and took care of a problem we had was fixed promptly. Thanks Christal 

Business response:

We're so happy to hear that Kyle and Mike were able to promptly fix the problem for you. Thank you for sharing your experience! 

Linda Rmg's profile image
Linda Rmg 
recommend  Recommended
3 months ago

They were very responsive and professional! Easy to work with. 

Business response:

We're thrilled to hear about your positive experience with Pettis Pools! Thank you for your feedback. 

Monica Linda Zeff Gorlick's profile image
Monica Linda Zeff Gorlick 
recommend  Recommended
6 months ago

We purchased furniture from Pettis Pools & Patio for our deck and three season room in the past for a previous home we owned and more recently for our front porch for another house we purchased when we moved back to Rochester. They stand by their products and if there are any issues, they take care of them immediately without question. They are the only company my husband and I will deal with and purchase from. The staff are wonderful, knowledgeable, very helpful and they know their product lines. I highly recommend Pettis P... read more

Business response:

We deeply cherish your loyalty and positive feedback. Thank you for choosing Pettis Pools & Patio for your outdoor living needs. 

Chris Weidman's profile image
Chris Weidman 
recommend  Recommended
8 months ago

We had two professionals come to reattach our liner in many areas. Great job! We are extremely happy. Thank you! 

Business response:

Thank you immensely for sharing your positive experience with us, Chris! We are thrilled to hear that you are extremely happy with the reattachment of your liner. 

Marlene Herman Etlinger's profile image
Marlene Herman Etlinger 
recommend  Recommended
a year ago

We have purchased a patio and sunroom worth of furniture from Pettis. Kathy has been our sales person and has been extremely helpful. Almost all of our purchases were special order and she helped us to pick the exact pieces we needed and in the colors that worked for us (after showing her photos of where we were using the specific furniture). The pieces are all high quality and we have enjoyed some of them for almost two decades! 

Melissa Mccutchan's profile image
Melissa Mccutchan 
recommend  Recommended
2 years ago

i love Pettis pools we used to have a pool at my moms house from here and I know one of the members of the family 

Business response:

Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio 

Tammy Baxter's profile image
Tammy Baxter 
recommend  Recommended
2 years ago

Great experience. Knowledgeable and friendly store staff and delivery crew. Tub even came in 2-3 weeks early! 

Business response:

Thank you so much for your kind words, Tammy. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio 

Frequently asked questions about Pettis Pools & Patio Facebook

How is Pettis Pools & Patio Facebook rated?

Pettis Pools & Patio Facebook has a 4.8 star rating with 683 reviews. 

When is Pettis Pools & Patio Facebook open?

Pettis Pools & Patio Facebook is closed now. It will open tomorrow at 9:00 a.m.