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825 Fairport Road, East Rochester, NY, 14445, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dale was such a great help fixing our hot tub that’s nearly 18 years old and it’s still officially running. Not only did he help repair our tub he helped guide me on how to maintain our inground pool. The manager Zach made sure we were taking care of promptly and I’m so thankful for their help!! Great service and very knowledgeable! Highly recommend these guys!!
Business response:
Thank you for your kind words Ashley. We're fortunate to have the staff we do at Pettis Pools! We appreciate your patronage!
spoke with owner was very genuine to our concerns and problem with our hot tub motor heater they fixed the problem while we waited . thank you very much for backing your product and warranty. from the Rolfe's in Gifford PA .
Business response:
Thank you for the opportunity to resolve the issue and repair your product. Here's to many years of enjoyable hot-tubbing!👍
I was fortunate to be an understudy of customer service guru and local family business legend Erma Pettis of Pettis Pools & Patio. During my 6 summers with Pettis i learned countless principles on business practices that were a foundation for my own business today. To the staff @ Pettis, Thank you!
Business response:
Ricky, as Erma's daughter I can't tell you how much I appreciate your comment. Erma was an inspiration to all that knew her and we still miss her every day. She'd be thrilled that you have a successful business today and found your years at Pettis a foundational experience for that.
The people are experts at what they do. They have the answers. They get the job done. They keep to their time schedule too. The products are top notch. Always ready to help when I have a question. Great place and people
Great job love my soft tub easy to work with
The people at Pettis in both stores are real people they are always so helpful Many thanks for Tony for coming out and checking on my filter when my husband was away. we have so many friends and family who enjoy our pool, hot tub and sauna. You are the best!
helpful, not pushy and we love our spa
Looking for a company to stand behind their words and their products? My friend, you have just found them! Super friendly staff, great management and super-high-quality workmanship makes Pettis Pools an obvious choice for anyone looking to upgrade their current pool/patio...or like me...someone who was/is is starting from scratch and building paradise in their backyard. I've been treated well the whole time, and even better after the sale/install. John N and Andy have been top notch through my entire 8 month process (lat... read more
Pettis is the best place to find quality patio furniture. We are so thrilled with our new set! Kathy and Jim O. were so helpful in helping us select the perfect set for our space. Tina and Nick from the warehouse were friendly and efficient with our delivery today. We couldn’t be happier!
Pettis Pools & Patio Facebook has a 4.7 star rating with 874 reviews.
Pettis Pools & Patio Facebook is closed now. It will open on Monday at 9:00 a.m.