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Pettis Pools & Patio Facebook

4.8

About this business

Pettis Pools & Patio, is your family-run business serving Rochester and the surrounding communities since 1962. Founded that year by Larry and Erma Pettis, our company has grown steadily ever since. We specialize in happy & healthy living by transforming spaces with swimming pools, hot tubs, casual furniture, saunas, and more. 

Location details

825 Fairport Road, East Rochester, NY, 14445, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8647 reviews
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Janna Sirianni's profile image
Janna Sirianni 
recommend  Recommended
4 years ago

I highly recommend Pettis Pools & Patio! Their customer service is amazing! They are very quick with answering any questions, very friendly people! 

Business response:

Thank you so much for your kind words Janna. They mean a lot to us! 

John Ellis's profile image
John Ellis 
recommend  Recommended
4 years ago

Great service Great products 

Business response:

Thank you so much! We appreciate you and your support of our business.  

Janet Hebner's profile image
Janet Hebner 
recommend  Recommended
4 years ago

so friendly and helpful, and Zach was very timely in returning calls and answering questions. Delivery was prompt and easy. I recommend them to anyone looking for a hot tub 

Business response:

Thank you so much for your kind words, Janet. We really appreciate you taking the time out to share your experience with us and Zach is a gem! Cheers, Pettis Pools & Patio 

Kimberly Emilo's profile image
Kimberly Emilo 
recommend  Recommended
4 years ago

They were great and got us into a spa faster than we imagined. They answered questions thoroughly and were very responsive. If you’re wondering who to buy your hot tub from, you found them. We visited both locations and folks at both were very helpful. 

Business response:

Thank you so much for your kind words, Kimberly. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio 

Bonnie Jaeckel's profile image
Bonnie Jaeckel 
recommend  Recommended
4 years ago

So happy with very timely and professional service by Pettis! Within a day of going online to request help for our inground pool liner which was out of bead in a few areas, I had an appointment. When they arrived (respectfully masked) I tried to watch to see how they worked their magic, but within minutes every area previously out of bead was magically restored. Many thanks to the crew and the team!!!🙏👌👌😀 

Business response:

Thank you so much Bonnie. We're glad we could assist you so quickly! 

Mike Staples's profile image
Mike Staples 
recommend  Recommended
4 years ago

Pettis Pools did an amazing job finding and installing our pool. the staff was very professional knowledgeable and helpful at every step of the process. I highly recommend them if you are looking for a pool! 

Business response:

Thank you so much Mike! We appreciate having you and your family as our customers. 😊 

Sheila Bathrick Hovey's profile image
Sheila Bathrick Hovey 
recommend  Recommended
4 years ago

Very satisfied with the customer service! 

Business response:

Thank you Sheila. We're happy we could assist you. 

Hannah Becker's profile image
Hannah Becker 
recommend  Recommended
4 years ago

The two young men that Pettis pools sent to help with my filter were very knowledgeable and kind. While we have a small easy to manage pool, we will be calling Pettis to help us with opening and maintaining it! Thank you!! 

Business response:

Thank you so much for your kind words Hannah. It was our pleasure to help you with your pool. 

Julie Kludt's profile image
Julie Kludt 
recommend  Recommended
4 years ago

We recently installed an inground pool. Everyone at Pettis, from start to finish and continuing on has been prompt, friendly and efficient to our needs and questions. We have a huge learning curve in the pool realm, and look forward to our experience with Pettis pools. 

Business response:

Thank you so much Julie! We're glad you've had a pleasant experience and we look forward to making you a pool expert in no time!  

Frequently asked questions about Pettis Pools & Patio Facebook

How is Pettis Pools & Patio Facebook rated?

Pettis Pools & Patio Facebook has a 4.8 star rating with 647 reviews. 

When is Pettis Pools & Patio Facebook open?

Pettis Pools & Patio Facebook is open now. It will close at 6:00 p.m.