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Pettis Pools & Patio Facebook
- Construction
- East Rochester, NY
About this business
Pettis Pools & Patio, is your family-run business serving Rochester and the surrounding communities since 1962. Founded that year by Larry and Erma Pettis, our company has grown steadily ever since. We specialize in happy & healthy living by transforming spaces with swimming pools, hot tubs, casual furniture, saunas, and more.
Location details
825 Fairport Road, East Rochester, NY, 14445, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey were great and got us into a spa faster than we imagined. They answered questions thoroughly and were very responsive. If you’re wondering who to buy your hot tub from, you found them. We visited both locations and folks at both were very helpful.
Business response:
Thank you so much for your kind words, Kimberly. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio
So happy with very timely and professional service by Pettis! Within a day of going online to request help for our inground pool liner which was out of bead in a few areas, I had an appointment. When they arrived (respectfully masked) I tried to watch to see how they worked their magic, but within minutes every area previously out of bead was magically restored. Many thanks to the crew and the team!!!🙏👌👌😀
Business response:
Thank you so much Bonnie. We're glad we could assist you so quickly!
Pettis Pools did an amazing job finding and installing our pool. the staff was very professional knowledgeable and helpful at every step of the process. I highly recommend them if you are looking for a pool!
Business response:
Thank you so much Mike! We appreciate having you and your family as our customers. 😊
Very satisfied with the customer service!
Business response:
Thank you Sheila. We're happy we could assist you.
The two young men that Pettis pools sent to help with my filter were very knowledgeable and kind. While we have a small easy to manage pool, we will be calling Pettis to help us with opening and maintaining it! Thank you!!
Business response:
Thank you so much for your kind words Hannah. It was our pleasure to help you with your pool.
We recently installed an inground pool. Everyone at Pettis, from start to finish and continuing on has been prompt, friendly and efficient to our needs and questions. We have a huge learning curve in the pool realm, and look forward to our experience with Pettis pools.
Business response:
Thank you so much Julie! We're glad you've had a pleasant experience and we look forward to making you a pool expert in no time!
What an incredible and responsive team at Pettis Pools!! Almost a year into my Softub purchase I had an issue with an internal leak. Brian came out to my house to troubleshoot, Tina and her removal team (and delivery team) are so friendly, caring and helpful, Erin C. – YOU are Customer Service! They gave me a loaner Softub when mine had to get sent back to the manufacturer, and ended up replacing it with a new one. Even after that issue was resolved, I then ran into chemical coagulation problems when getting the new tub up... read more
Business response:
Thank you so much for your kind words Michelle. We are incredibly fortunate to have great people at Pettis Pools, and great customers like you!
Very honest and great service
Dale was such a great help fixing our hot tub that’s nearly 18 years old and it’s still officially running. Not only did he help repair our tub he helped guide me on how to maintain our inground pool. The manager Zach made sure we were taking care of promptly and I’m so thankful for their help!! Great service and very knowledgeable! Highly recommend these guys!!
Business response:
Thank you for your kind words Ashley. We're fortunate to have the staff we do at Pettis Pools! We appreciate your patronage!
Frequently asked questions about Pettis Pools & Patio Facebook
How is Pettis Pools & Patio Facebook rated?
Pettis Pools & Patio Facebook has a 4.9 star rating with 708 reviews.
When is Pettis Pools & Patio Facebook open?
Pettis Pools & Patio Facebook is closed now. It will open tomorrow at 9:00 a.m.