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Pettis Pools & Patio Facebook

4.8

About this business

Pettis Pools & Patio, is your family-run business serving Rochester and the surrounding communities since 1962. Founded that year by Larry and Erma Pettis, our company has grown steadily ever since. We specialize in happy & healthy living by transforming spaces with swimming pools, hot tubs, casual furniture, saunas, and more. 

Location details

825 Fairport Road, East Rochester, NY, 14445, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8647 reviews
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Kathy Tolle's profile image
Kathy Tolle 
recommend  Recommended
3 years ago

Salesman was friendly and informative. Product so far is good. Haven’t fired up our hot tub yet but it was exactly what we ordered. The crew that delivered it did a great job getting it up on the deck. Hoping our relationship with Pettis continues to be great!! 

Business response:

Thank you so much for your kind words, Kathy. We really appreciate you taking the time to share your experience with us and will do everything in our power to keep our relationship great! Enjoy your new hot tub!  

Lillian Leverone Peracchia's profile image
Lillian Leverone Peracchia 
recommend  Recommended
3 years ago

Easy to deal with. Nice products. Good service. 

Business response:

Thank you for your kind words Lillian. We appreciate you! 

Dawn Kapitan's profile image
Dawn Kapitan 
recommend  Recommended
3 years ago

Great experience from the salesperson, finance department and delivery/ set up . Highly satisfied! 

Business response:

Thank you for your kind words Dawn! We're delighted you had a great experience with our company and look forward to taking care of you for years to come.  

Lisa Cooper's profile image
Lisa Cooper 
recommend  Recommended
3 years ago

Pettis had excellent communication with us throughout our purchasing experience. The men in the show room were very knowledgeable and friendly. It made our buying decision easy. The delivery was on time and the men were very professional. 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us and welcome you into the Pettis family!  

Cheryl Hudgins's profile image
Cheryl Hudgins 
recommend  Recommended
3 years ago

they are very friendly and nice people to work with 

Business response:

Thank you so much for your kind words Cheryl. We appreciate you! 

Jennifer Tyler Blaakman's profile image
Jennifer Tyler Blaakman 
recommend  Recommended
3 years ago

we went looking at a tuff tub were guided to a better product, soft tub. salesman was not pushy just advised 

Business response:

We're glad you were guided to the right product for you. Enjoy your new Softub! 

Mary Abraham Johnson's profile image
Mary Abraham Johnson 
recommend  Recommended
3 years ago

very helpful with guiding you to the model, etc for your needs...priced right, great customer service and quick delivery! 

Business response:

We're so happy you chose Pettis Pools for your purchase! We'll be here to help every step of the way. 

Kim Fay's profile image
Kim Fay 
recommend  Recommended
3 years ago

Courteous sales and service staff. NO high pressure sales pitch just answered all our questions and offered common sense day to day information we would need as a spa owner. My family has been doing business with the Pettis’s since the late 60’s. They are a great local business that I highly recommend. 

Business response:

Thank you so much for your review Kim! We put in a lot of effort to offer the best customer service that we can provide. We are so happy to hear that your family has been with us since near the beginning, and we will continue to be here to help you in the future! 

Tracie Hopkins's profile image
Tracie Hopkins 
recommend  Recommended
3 years ago

Their products are great and we liked the variety of hot tubs. The sales people were very knowledgeable. We also liked all the different accessories that were available. Nice store! 

Business response:

Thank you so much for your kind words Tracie! We appreciate your recommendation very much.  

Frequently asked questions about Pettis Pools & Patio Facebook

How is Pettis Pools & Patio Facebook rated?

Pettis Pools & Patio Facebook has a 4.8 star rating with 647 reviews. 

When is Pettis Pools & Patio Facebook open?

Pettis Pools & Patio Facebook is open now. It will close at 6:00 p.m.