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825 S. State Street, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs.
I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more
Business response:
Thank you for your review, on behalf of WellNow Urgent Care.
The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better
Business response:
Thank you for your review on behalf of WellNow Urgent Care!
I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind.
Business response:
Thank you for submitting your review. I am so sorry for your negative experience.
This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care.
Avoid this place at all costs! They will try to overcharge you just hoping you pay it and not realize that you have been overcharged. I called the customer service and was treated horribly and the guy kept over talking me when I was trying to ask questions. In the end, I was overcharged $131.61. Lets do the math:Total cost for visit: $405 Insurance paid: $205 Total Patient Payments: $200 Balance owed: $0 Receive a new bill in the mail for $131.61 The math doesnt add up!AVOID THIS PLACE
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
I have a $20 copay which was collected at each visit. Availity of whatever they use keeps telling them it is $40. I work for the insurance company. I have a $20 copay. I am going to **** about this. They repeatedly charge my card for $40 saying I signed a payment agreement. The only payment agreement they should be making anyone sign is to pay what the *** says the patient owes. ****** *. At ****** and Black Rd lactation horrific. Just rude. ZERO patients in there. Id choose no stars if possible.
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
Zero!! I am leaving a zero! I have insurance, they are billing my old insurance and stating I owe them 350 bucks. And since I paid my $40 copay they are saying they will now be taking out a payment by the 24th. I have not authorized this!! I called them and gave them my new insurance again, the man who was incredibly hard to understand told me he can see I have active coverage under the new plan and he billed them now. But they just sent me yet another email they are taking my money. I called the office to tell them and she ... read more
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
I want to start by saying my issues are not location specific. I have been to a few different locations and had issues. I visited the Clifton Park NY location tonight. I had reserved a 4:40pm time slot to be seen. I arrived prior to 4:40pm. I was put in an exam room and talked to the nurse around 5pm. Following talking with the nurse no one checked in with me at around 5:50pm I poked my head into the hallway and asked if everything was ok. At this point I was informed there was only 1 provider working and I would be seen sho... read more
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
Physicians Immediate Care has a 3.6 star rating with 1,441 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.