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Physicians Immediate Care
- Elgin, IL
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
2490 Bushwood Drive, Elgin, IL, 60124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Excellent bedside manner from the nurse and practitioner, and the receptionist was also very sweet.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!
I brought my little sick girl in today and I just wanted to share how impressed me and my husband were with PA Mahrukh. She was incredibly attentive and observant during the entire process, making sure to address all of our concerns. What really stood out was that she followed up after our visit to check in and ensure everything was okay. As parents, we truly felt that she was compassionate and genuinely cared for our child's well-being. Front desk staff was also friendly and welcoming. Thank you for making this experience ... read more
This was my family's 3rd visit to the Elgin location and every time has been a great experience. Today my 4 year old was seen in a timely manner by staff that was knowledgeable and friendly. At a time when my PCP won't even see a sick patient in office, I truly appreciate this facility and their staff. Thank you for our care today ladies!
This clinic is excellent. I've never had a bad experience here. I like them as well, or better than my primary care physician. They have always been kind, patient, professional, and knowledgeable. Several years ago, one of their PAs saved my husband's life when he was having a heart attack and we didn't realize it. I just went in after a bad fall. Saw a new PA I hadn't seen before. Thorough workup with x-rays. Detailed home care instructions both verbal and written. [Edited to add that I think it's unfair to judge this cl... read more
I visited this location twice in one week due to a severe sore throat and respiratory issues. Lesli Frank the PA there is a god send. She is the epitome of a kind hearted healthcare provider. My last visit was actually on my birthday and as I sat there crying full of anxiety and fear, Lesli literally treated me with such kindness and even got me to smile again. We need more providers like her in this world!
Most of the staff was super friendly, only complaint was the long wait but i understand they are one of the only places in the area with rapid COVID testing. I made an appointment for 1pm, arrived at 12:45 (was asked to come 15 min early) and didn't go inside until about 1:20 and didn't see anyone until 1:45, left about 2:15 after they closed. The Physician assistant I saw, Lesli Frank was SOOOO sweet, she really saved the experience for me! Test took 15 minutes as promised and I left with all my questions answered. Thank yo... read more
Business response:
Thank you for your feedback, Hannah. I apologize for the long wait time you experienced. We are working diligently to improve the process. We will be rolling out new safety measures to all of our locations, which should improve wait times.
I got tested today for Covid, and all PIC personnel I came into contact with were kind and professional. It could be that I was the first person in line, but a great experience. Thank you to all staff for being in the front lines and doing it kindly.
Business response:
Thank you for recognizing our staff, Ivan! They truly are in the direct path of the COVID-19 virus; we appreciate the support.
I almost didn't visit this location due to the poor reviews but honestly it's well worth visiting for your immediate health care needs. I scheduled an apt online and showed up early in case I'd have to fill out paperwork as I was a new patient. Everyone that worked there was friendly, I didn't experience one sour or disrespectful worker. I was called back almost immediately following filling out my paperwork. They listened to my previous medical history and ran some tests and prescribed me medicine after giving a thorough in... read more
Business response:
Thank you for your review, Victoria!
I was extremely pleased with my choice of care after the cat bite. I didn't want to go to the hospital and waste 4-5 hours there. From the time I entered, I don't think I waited 3 minutes! I was taken care of immediately! Everyone was so pleasant, friendly, and helpful. From the front desk girls to Emily and Lisa, they really cared. They all knew that cat bites are nothing to mess with... no one ever wants to get medical care, but when a situation determines that you need Immediate care, this center was the best. Everyone ... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.8 star rating with 1,215 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.