This profile has been claimed by the business owner or representative.
Polaris Vac-Sweep 280
About this business
Purchase via Amazon was seamless with a very quick delivery. Setting up the Polaris was quick and easy, everything needed was included in the box. I had the unit connected and running in less than 30 mins. The Polaris 280 had my pool clean (following 3 months of cleaning neglect) after a couple of hours. Completely satisified......
Business response:
Hi Max, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. If you'd like any tips on running your new cleaner, see the complete product manual and product page here: https://www.polarispool.com:443/en/products/pressure/polaris-280 Enjoy the extra swim time! All the Best, Your Polaris Team
I have not been satisfied with thee Pool Cleaner so far. Part of the problem could have been the pool guy who installed it, but there are little things that annoy me. The cleaner tends to get stuck in areas of the pool, and there are areas of the pool where the cleaner is not going. I was told it would go over steps as well. Haven't seen it clean the steps at all.
Business response:
Hi Jonathan, Thanks for your Polaris 280 Pressure Cleaner review! We're sorry that you are not completely satisfied with your cleaner. We can help. To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. Here are some adjustments you can try to keep your cleaner running optimally to cover t... read more
I have only had it for 4 weeks but it sometimes gets stuck in the corner of the pool. One time the “tail” got stuck between the drive wheels. Other than that seems to work ok so far.
Business response:
Hi Tim, Thanks for your Polaris 280 Pressure Cleaner review! To prevent the cleaner from getting stuck, check the following: 1) Verify proper flow by counting the wheel revolutions per minute (RPMs). 2) Ensure the Back-up Valve is cycling on and off about every three minutes. 3) Adjust the Thrust Jet to change the directional path of the cleaner. For additional details, refer to the product manual located on the product page here: https://www.polarispool.com:443/en/products/pressure/polaris-280. If you'd like to spe... read more
The ordering process was professional and very customer service friendly. My product arrived as advertised. It was easy to set up and activate. If there were any issues, there was a step by step video URL included (welcome surprise) on how to properly connect your device and set it to perfect functionality. Great experience all around.
Business response:
Thank you so much for your kind words, Xavier! We really appreciate your taking the time to share your experience with us and with others. Happy swimming! Your Polaris Team
My experience has been very positive. My only suggestion for a complete 5star rating is to make the collection bag a little bigger. In Texas, the leaves fall constantly, and with the wind, we get some of the neighbors..... I just don’t like having to empty the bag every 8 hours.
Business response:
Thanks for choosing the Polaris 280 Pressure Pool Cleaner, Scott! Your trust and satisfaction are our top priorities. We recommend emptying your bag once it's halfway full to prevent tipping, and even sooner if you have heavier debris. To make this process a bit more convenient, we recommend you keep two bags on hand to alternate them out. That way, you can leave one bag out to dry and very easily empty the debris once it has dried. Meanwhile, you can place an alternate bag on your cleaner so you never have to disrupt your... read more
Very happy ,my 3rd cleaner
Business response:
Dear Robert, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team
The Polaris works great and the pool is finally staying clean.
Business response:
Thanks, Billy Bob! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
This is my second one. First one lasted 15 years. Several rebuilds, wheels, gears, etc. Got my money's worth. Didn't hesitate to get another one.
Business response:
Dear Phil, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team
Good machine. Fairly easy to set up.
Business response:
Thanks, William! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season. Your Polaris Team
Frequently asked questions about Polaris Vac-Sweep 280
How is Polaris Vac-Sweep 280 rated?
Polaris Vac-Sweep 280 has a 4.6 star rating with 1,204 reviews.
When is Polaris Vac-Sweep 280 open?
Polaris Vac-Sweep 280 is open now. It will close at 6:00 p.m.