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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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FordLover's profile image
FordLover 
9 years ago

So Happy! I had no prior experiences with Preferred Ford, but they made the car buying process so easy! I felt like they truly cared and wanted to find the right vehicle for me and were very honest! 

Business response:

Thank you so much for this great review! Thank you for buying from us! Congratulations! The Preferred Ford Team 

MilanOwner's profile image
MilanOwner 
9 years ago

Wonderful first experience! I had an awesome experience buying my first car from a dealership! Bill Fisher is absolutely wonderful!! He takes so much time to make sure you find the car you love and is very honest! I would recommend him to everyone. As a first time buyer I felt comfortable and trusted that I would not leave with a bad experience. I also did not feel super pressured! Every employee I interacted with was super friendly and helpful! Great job Preferred Ford of Grand Haven and thanks again Bill Fisher! 

Business response:

Thank you for the 5 star rating and for writing such a great review for us! Bill works hard everyday for our clients and we are so glad to know his efforts are appreciated. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team 

Beth's profile image
9 years ago

Great Experience Great experience leasing my new Ford Escape from John Sweeny. He was very helpful... answering my endless questions! Leasing was a quick and simple process that impressed me immensely! Thanks to the team at Preffered Ford in Grand Haven! 

Business response:

Beth, John works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with him was well spent. Congratulations and thank you for choosing us! The Preferred Ford Team 

Happy Exploreer Girl's profile image
Happy Exploreer Girl 
9 years ago

Love my Explorer I love my Explorer, and my salesperson David Remersma a few months ago told me I would. I ran into him at Meijer Saturday, and he was so right, this winter has been a breeze with my Explorer. Thank you Preferred Ford. The service dept is Great too! Donny even knows my name, from the last time I visited. Thank you for a local GREAT dealership 

Business response:

Thank so much for writing so many kind words for us! We are thrilled to know you love your Explorer! Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team 

Lincoln Lover's profile image
Lincoln Lover 
9 years ago

Awesome Dealership Working with Preferred Ford was so easy for me. They worked with me so much more than I even thought dealerships would. I live about an hour and a half from the dealership, and they drove the car I was interested in down to me the same day I called on it, and let me keep it for a couple of days, no strings attached. It was awesome! The buying process was quick and easy, and they even fixed a part for me for free and drove it back to me. I would definitely buy a car from there again! The reason I'm only giv... read more

Business response:

Thank you so much for reviewing your experience with us and for giving us the stars! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! 

Kirke's profile image
9 years ago

Service Department Don and Chris in your service department are the best. I would not take my car to any other dealer's service department. They are always willing to help no matter what the problem. 

Business response:

Kirke, thank you for this amazing review! We really appreciate your business and your loyalty! The Preferred Ford Team 

C & G VS's profile image
C & G VS 
9 years ago

The best !!!! These great folks at Preferred Ford could not do a better job. We have had a few reasons to deal with them ,since buying our new car. They go the whole 9 yards to explain every thing and have you leave a happy customer. 

Business response:

Taking the time to leave this review, means a lot to us! A positive experience is what we strive for everyday. Thank you for letting us know how your experience was and for choosing us for your automotive needs! The Preferred Ford Team 

Dan S's profile image
9 years ago

MY NEW MUSTANG Bill Fisher recently sold my wife and I one on the first 2015 Mustangs that Preferred Ford received. Even though he said he was fairly new at car sales he must have been really well trained because it didn't show. He was very helpful and courteous and made sure all my questions got answered. In my opinion he has shown me that he can have a bright future at Preferred Ford. 

Business response:

Thank you for this amazing review Dan! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time! The Preferred Ford Team 

Explorer1's profile image
Explorer1 
10 years ago

Very pleasant buying experience I purchased my Explorer from Preferred and Bill Fisher. I was expecting the usual pains dealing with a new car dealer but this was a very good experience. They found the Explorer I really wanted and we agreed to a good price without much hassle. They had a very friendly staff and the whole purchase process was low key and very good. 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you and we look forward to doing so again! The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open at 9:00 a.m.