Progress Residential®'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Progress Residential® - Jacksonville, FL

4.9
Get directions

About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the country’s fastest growing markets. Our c... read more

Location details

7901 Baymeadows Way, Suite 3, Jacksonville, FL, 32256, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,244 reviews
Select a rating
Marcella Mincey R.'s profile image
Marcella Mincey R. 
on Birdeye

a year ago

Our AC went out unexpectedly, not only did Danny offer a portable but he was able to get a vendor out to us on a Saturday so we didn't have to suffer the Florida heat until that Monday. Thanks Danny! 

S R.'s profile image
S R. 
on Birdeye

a year ago

Great job to Danny & his quick response to getting our HVAC repaired. He showed care and empathy to our situation and did everything he could to make sure we were taken care of in a timely manner and we appreciate it. 

Charles S.'s profile image
Charles S. 
on Birdeye

a year ago

Crystal Hensley is a very professional and courteous member of your team. She corrected all the things we pointed out during move in and made our home feel like it mattered. Lawn care was fixed by “The Dude” and he exceeded our expectations. Very much appreciated! 

Business response:

Hello Charles, thanks for taking the time to share your experience with us. We're glad to know that Crystal and team have been great to work with. It is our pleasure to provide you with quality service. -Keenan B. 

Chasney W.'s profile image
Chasney W. 
on Birdeye

a year ago

I am so happy progress residential they are the best I did a transfer and the young lady Katie Glynn was with me every step of the way she was very helpful very nice and answered all of my questions I will recommend them to all my friends and family that is looking for a home 

Business response:

Hi Chasney, we appreciate you taking the time to share your experience with us. We're glad to know that Katie was great to work with for your transfer. It is our pleasure to provide you with quality service. -Keenan B. 

Connie M.'s profile image
Connie M. 
on Birdeye

2 years ago

I had a problem with my dishwasher. It was leaving a horrible chalk-like residue on my dishes. The first repairman that came on Monday, 1/24 "fiddled around" with the inside and said he couldn't help me as he wasn't a plumber. When he left, I ran it and not only did it leave the residue, it did not drain! Scott Jones, from Progress, came on Thursday, 1/27 and checked it out. Said I needed a new pump and ordered it. He installed it this morning, 2/3, and it is working now! Scott always comes when he is scheduled and... read more

Business response:

Hi Connie, thanks for taking the time to share this review with us. I'm sorry to hear about the issues that you were experiencing with your dishwasher, but I'm glad that Scott was able to come by and get everything back in working order! We appreciate you stopping by to let us know. Thanks again and have a great day! —Rich M. 

Bruce G.'s profile image
Bruce G. 
on Birdeye

2 years ago

Scott and Rob both came by and took care of my maintenance requests. They were professional from start to finish and provided superb customer service.  

Business response:

Thanks for sharing this review with us, Bruce! It's great to hear that Scott and Rob were able to come by and did a professional job with your repairs. Have a nice day! —Rich M. 

sarah U.'s profile image
sarah U. 
on Birdeye

2 years ago

We had a leak that Lonnie came to check out. He found the problem right away and fixed it quickly. He was on time and a very nice guy. Thank you for your quick response. The Ullmans 

Ywana A.'s profile image
Ywana A. 
on Birdeye

3 years ago

Customer service experience on the phone was lackluster, but Ernest and Ken were awesome! They quickly assessed issue and had it fixed in no time. They saved the day! 

Charles C.'s profile image
Charles C. 
on Birdeye

3 years ago

Luz Cruz has been extremely helpful anytime we've needed assistance with anything. Always a pleasure speaking with her. 

Frequently asked questions about Progress Residential®

How is Progress Residential® rated?

Progress Residential® has a 4.9 star rating with 1,244 reviews. 

When is Progress Residential® open?

Progress Residential® is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com