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Progress Residential®
- Real Estate
- Jacksonville, FL
About this business
We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the country’s fastest growing markets. Our c... read more
Location details
7901 Baymeadows Way, Suite 3, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service experience on the phone was lackluster, but Ernest and Ken were awesome! They quickly assessed issue and had it fixed in no time. They saved the day!
Luz Cruz has been extremely helpful anytime we've needed assistance with anything. Always a pleasure speaking with her.
Memorial day did not stop Joseph or the Progress team from fixing our air conditioner! Joseph arrived within the time frame I was told and was polite and courteous as usual!
Business response:
Thank you for the review, April! We're so glad to hear that we were able to get your AC back in working order so quickly and that Joseph provided friendly and efficient service. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M.
Joseph and Alex arrived within the time frame I was told and were professional and courteous. Always a pleasure to deal with!
Business response:
Thank you for the kind words, April! So glad to hear that Joseph and Alex took such great care of you. We appreciate your time, and hope you have a wonderful day!
Very professional company!
Business response:
Thank you for your feedback, Chris!
Quick, easy, professional, and really nice!
Business response:
We're happy to hear this, LaJuan!
Did good.
Business response:
Thank you!
When I moved in on 6/8/17 the house was "move-in ready". After the first night I contacted resident services with 6 issues, 4 have been resolved one was a bandage fix. Most of the communication with this issues were very good but 2 issues have had poor communication or no communication at all.
Business response:
Thank you for your feedback, Margi. We will use this as a training opportunity for our team.
Very helpful and very knowledge knowledgeable of the property work well with me and my wife to get us into our new home
Business response:
Thank you for your feedback, Delano!
Frequently asked questions about Progress Residential®
How is Progress Residential® rated?
Progress Residential® has a 4.9 star rating with 1,313 reviews.
When is Progress Residential® open?
Progress Residential® is closed now. It will open on Monday at 9:00 a.m.