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Progress Residential®

3.7

About this business

Location details

7901 Baymeadows Way, Suite 3, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,973 reviews
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sarah U.'s profile image
sarah U. 
4 years ago

We had a leak that Lonnie came to check out. He found the problem right away and fixed it quickly. He was on time and a very nice guy. Thank you for your quick response. The Ullmans 

Ywana A.'s profile image
Ywana A. 
5 years ago

Customer service experience on the phone was lackluster, but Ernest and Ken were awesome! They quickly assessed issue and had it fixed in no time. They saved the day! 

Charles C.'s profile image
Charles C. 
5 years ago

Luz Cruz has been extremely helpful anytime we've needed assistance with anything. Always a pleasure speaking with her. 

april m.'s profile image
april m. 
6 years ago

Memorial day did not stop Joseph or the Progress team from fixing our air conditioner! Joseph arrived within the time frame I was told and was polite and courteous as usual! 

Business response:

Thank you for the review, April! We're so glad to hear that we were able to get your AC back in working order so quickly and that Joseph provided friendly and efficient service. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

april m.'s profile image
april m. 
6 years ago

Joseph and Alex arrived within the time frame I was told and were professional and courteous. Always a pleasure to deal with! 

Business response:

Thank you for the kind words, April! So glad to hear that Joseph and Alex took such great care of you. We appreciate your time, and hope you have a wonderful day! 

Christopher G.'s profile image
Christopher G. 
8 years ago

Very professional company! 

Business response:

Thank you for your feedback, Chris! 

LaJuan M.'s profile image
LaJuan M. 
8 years ago

Quick, easy, professional, and really nice! 

Business response:

We're happy to hear this, LaJuan! 

Glenn R.'s profile image
Glenn R. 
8 years ago

Did good. 

Business response:

Thank you! 

Margi M.'s profile image
Margi M. 
8 years ago

When I moved in on 6/8/17 the house was "move-in ready". After the first night I contacted resident services with 6 issues, 4 have been resolved one was a bandage fix. Most of the communication with this issues were very good but 2 issues have had poor communication or no communication at all. 

Business response:

Thank you for your feedback, Margi. We will use this as a training opportunity for our team. 

Frequently asked questions about Progress Residential®

How is Progress Residential® rated?

Progress Residential® has a 3.7 star rating with 1,973 reviews. 

When is Progress Residential® open?

Progress Residential® is closed now. It will open at 9:00 a.m.