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Redeye Grill
- Restaurants
- New York, NY
About this business
Location details
890 7th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 11:00 a.m. | |
| Sun | 12:00 p.m. to 11:00 p.m. |
Waited for 20+ minutes to order drinks another 29 to get drinks. No one check on us during meal and after 20 mins had to ask for our second martini. Because buy one get one. The over 29 to get check. 10 to get receipt to sign. Not busy ther at All
Business response:
Hi there, we are sorry to hear about your experience. Our team will keep this feedback in mind as we look to make improvements. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The Greek salad was quite small and underwhelming for the price. The roast chicken dish consisted of one small piece of chicken over barely there potatoes and I mean it was hard to find the potatoes. The halibut dish came with a teeny tiny bowl of rice…sad. And $10 for bread?!!! I think you can do much better.
Business response:
We're sorry to hear that you didn't enjoy your meal. We appreciate your feedback on portion sizes and pricing and we'll be sure to take note of your comments. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Have not been here for 20 years. Wow! Has it gone downhill! The food was just not good. I am disappointed in myself for not listening to other reviews. There are so many better restaurants in the area.
Business response:
We're sorry to hear that your experience did not meet your expectations, Jeff. We hope to welcome you back for another chance to impress in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The shrimp special was not good for us. The service was good
Business response:
We're glad to hear that you received good service, but we're sorry to learn that you did not enjoy the shrimp. We hope to welcome you back for another chance to impress. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Fine service. Pleasant ambiance. But the main event, the food….. the Mahi Mahi tacos were disappointing.
Business response:
We're glad to know that you enjoyed our ambiance and received good service, but we're sorry to hear that the mahi mahi tacos were a disappointment. We hope to welcome you back for a second chance in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The pianist/singer was too loud and made dinner conversation. Difficult. The choc chip cookies and chocolate cookie bars on checkout were nice touches.
Business response:
Thank you for your wonderful feedback about the cookies! We understand the music volume affected conversation and appreciate your input. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Food was AWFUL; soup had an odd taste, duck was not fresh nor prepared properly. Produce did not appear fresh. Server was friendly but took forever; a second wine arrived after main was finished. Too many better places in NYC; maybe good for the bar scene…
Business response:
We're very sorry to hear that your experience was not more positive. We'll be sure to take note of your feedback to help us improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Our visit to Redeye Grill this past weekend had its ups and downs. We love the spot, so convenient to many NYC attractions and was a block from our hotel. The restaurant itself is spacious and attractive. We went early as we were headed to a show. We were greeted warmly by the Maitre'd but then not offered drinks or menus for 15 minutes by the waitstaff. Our waiter did not know the specials of the evening but did check with the kitchen when asked. We ordered a few appetizers and dinner. We were not sure of the appeal of the ... read more
Business response:
Apologies for any inconvenience. We take your feedback seriously about service delays and food preparation. Please contact (212) 541-9000 to discuss further. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The customer service was very good. The food was good. My only problem with the seafood fruit La mere was that it was a lot of spaghetti and very little seafood. I was very disappointed and surprised. Just a few pieces of lobster, shrimp and calamari. I did not finish my plate of spaghetti that was flavored with very, little seafood
Business response:
We're glad to hear that you received great service and that you enjoyed your food. We appreciate your feedback about the spaghetti. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Redeye Grill
How is Redeye Grill rated?
Redeye Grill has a 4.2 star rating with 7,543 reviews.
When is Redeye Grill open?
Redeye Grill is open now. It will close at 11:00 p.m.