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Relax The Back

4.8

About this business

Location details

1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:30 p.m. to 5:30 p.m.
4.8243 reviews
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Parvaneh S.'s profile image
Parvaneh S. 
2 months ago

I neede a pillow for a sides keeper with problem neck. He patiently tries may options and said that I could try it at home if I bought it. That was a lifesaver. Although I eventually did not find one that fit my needs but the experience was very positive. Were mic staff. 

Business response:

Thank you for visiting Relax the Back store in Rockville and for taking time to write a positive review. We do our best to help with fittin the right sleeping pillow to each individual to provide the perfect alignment while sleeping. We hope to see you again soon, perhaps to try a different pillow. Best wishes! 

Sarah A.'s profile image
Sarah A. 
2 months ago

Very patient and listened to my needs. Great customer service and very flexible. Great products. 

Business response:

Sarah, thank you for your positive review of Relax the Back Rockville. We're happy that you had a good experience. We look forward to having you visit again soon! Best wishes! 

Robert L.'s profile image
Robert L. 
2 months ago

Marvin did not pressure us to buy, but gave many options to consider - excellent salesperson. 

Business response:

Thanks for taking time to post about your experience with Relax the Back Rockville. We're happy to know that you received good advice and supprt. Many thanks and best wishes! 

Jean S.'s profile image
Jean S. 
2 months ago

Peggy immediately understood my back needs & suggested an ideal recliner. I look forward to comfortable evenings in the new chair. Jean Shema 

Business response:

We are overjoyed to hear that Peggy understood your back needs and suggested an ideal recliner. Thank you for sharing your experience with us. 

Katherine A.'s profile image
Katherine A. 
3 months ago

Knowledgeable and friendly staff and extremely quick turnaround. Great customer service and experience overall! 

Business response:

Thank you immensely for your positive feedback, Katherine! We're thrilled to hear about your great experience at Relax The Back. 

Doug L.'s profile image
Doug L. 
3 months ago

Rockville store staff were patient, well informed about the various models of Posture Pedic Matrasses, helping us to make a choice that met our needs. Delivery was included and take away of the old matrasses. Highly recommend. 

Business response:

We're overjoyed to hear about your positive experience at our Rockville store. Thank you for recommending us! 

Herbert G.'s profile image
Herbert G. 
3 months ago

It was Good. I called a couple of time to check on why order. I was remembered and helped. The chair is complicated an I can't reach he overs underneath it but the settings seem ok enough. I do wonder about th seat ad if here is a way o get air into it. 301-641-5223 

Business response:

We're absolutely thrilled to hear that you had a good experience with us. If you have any further questions or need assistance, please feel free to reach out to us. 

Antoinette H.'s profile image
Antoinette H. 
3 months ago

No pressure sale 

Business response:

Thanks for stopping by Relax the Back Rockville. A pleasure to meet with you and to help you find the right seating solution. Our focus at Relax the Back is finding comfort solutions for sitting, relaxing, driving, sleeping. Thank you for your purchase and hope to see you again soon. 

Zackary C.'s profile image
Zackary C. 
4 months ago

Salesperson took the time needed to find the product that met my needs. 

Business response:

thank you for coming to Relax the Back Rockville! We were happy to assist you in finding just the right office chair for your needs. Thank you for your purchase. Wishing you the very best in the coming year. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 243 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.