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Relax The Back

4.7

About this business

Location details

1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:30 a.m. to 5:30 p.m.
4.7216 reviews
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John S.'s profile image
John S. 
11 months ago

Marvin and Peggy were terrific. We tried out a lot of chairs and they were very understanding given our situation that we needed to try chairs at other places as well. Ultimately, their chair, while pricier was of much better quality and utility as we have significant mobility issues. They also worked hard to get our delivery scheduled quickly given our immediate need. I can’t recommend them highly enough. 

Business response:

John, thank you for coming to Relax the Back for your lift chair purchase. The Sunset by Golden Technologies was a great choice allowing for a wide variety of positioning. We're happy that we were able to help! Best wishes, Peggy Douglas, Manager. 

Dante S.'s profile image
Dante S. 
a year ago

I had a great experience at relax the back. Peggy was extremely helpful in choosing a new pillow for my chronic neck pain. They were even able to loan me a floor model and try it at home for a week. In the end the technogel anatomy pillow was the one. Neck pain is much better now. Do yourself a favor and give them a try. 

Business response:

Dante, thank you for visiting Relax the Back Rockville for a new pillow.. The Technogel Anatomic pillow offers superior gentle neck support wtih a gel layer for cooling and pressure relief. We're delighted to know that it is helping your neck pain. Peggy Douglas, Manager 

Nancy M.'s profile image
Nancy M. 
a year ago

I have purchased many items from this store and I have always been satisfied . Customer care is their greatest concern . We have always done business with Peggy in the Rockville store. Peggy follows up with a customer as to the progress of an order, delivery and after delivery. She is top notch as a salesman and as a personal shopper. 

Business response:

Nancy, thank you for taking time to post your positive experience with Relax the Back Rockville. It was wonderful to see you again, and I'm happy to know that you are enjoying your new lift recliner chair. Wishing you and your family the very best. Peggy 

Rosalind S.'s profile image
Rosalind S. 
a year ago

Wonderful, personal, friendly service, going above and beyond to find the right products that my daughter and I were looking for. We are definitely going to return for other things that we would like to have. Thank you for all your help:) 

Business response:

Thank you, Roslind and Kimberly, for visiting Relax the Back in Rockville. We enjoyed meeting with you, and happy that you found the pillows and office chair that is well-suited for you. Many thanks and best wishes to you both. Peggy Douglas, Manager 

Faheem K.'s profile image
Faheem K. 
a year ago

Excellent experience 

Kim S.'s profile image
Kim S. 
a year ago

very helpful 

Lois V.'s profile image
Lois V. 
a year ago

Folks were wonderful, informative and totally great! 

Ingrid F.'s profile image
Ingrid F. 
a year ago

Good quality products. Just wish salesperson could see pillow in car too close to steering wheel 

Samuel B.'s profile image
Samuel B. 
a year ago

The controls are not exactly the same but it's easy to use the remote. The instructions are very clear. The shipping was fast too. I'm happy to have the new remote. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.7 star rating with 216 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.