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Relax The Back
- Furniture Stores
- Rockville, MD
About this business
Location details
1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:30 a.m. to 5:30 p.m. |
The customer service is second to none. The representative worked hard to assess my needs and came up with a great solution.
Business response:
Thank you for recognizing our customer service excellence. We appreciate your shipping with Relax the Back Rockville, and happy that we were able to provide some good solutions for you. All the best!
Peggy was so helpful and knowledgeable.
Business response:
Robin, thanks for coming to Relax the Back Rockville for your new chair. Great to work with you and I am confident the Perfect Chair will indeed be a perfect addition to your home. Many thanks!
Relax the Back experience was a pleasant one. I chose my chair after trying out various types. The representative was very pleasant, knowledgeable and did not rush me in my decision. I definitely will be back. Thank you:)
Business response:
Thank you for visiting Relax the Back Rockville! We're happy that you found the perfect office chair. Best wishes for your future endeavors! Peggy Douglas, Manager
still waiting to here if a back support i was interested in has been ordered
Business response:
Hi Randy, the lumbar support stock has arrived, and I have 1 set aside for you to purchase. Thanks for your patience. Our hours are 10 to 6 every day, except Sunday 12:30 to 5:30 pm. We look forward to seeing you.
Your customer service was excellent. The associate made me feel comfortable and not rushed in the slightest. Very pleased.
Business response:
Thanks, Martha, for your post. It was great to have you visit the store, and happy that we found the right seat cushion for your needs. Best wishes! Peggy Douglas, Manager
The sales person was very helpful and well informed, but also not pushy and willing to wait for us to decide on an expensive purchase. The seat cushion that we did buy that day that she recommended is extremely comfortable. Would definitely shop here again! FYI, parking in this location is tight. That’s the only negative I could think of.
Business response:
Deborah, thank you for taking time to post about your visit to Relax the Back Rockville. Great to have you here! I'm happy to hear that the seat cushion is working well. Regarding parking, there are some changes being made by the property management to help relieve parking congestion. We appreciate your visit and hope to see you again! Best wishes to you and your family. Peggy
Helpful, attentive, kind, and welcoming.
Business response:
Thank you, Dani, for visiting Relax the Back in Rockville. We're delighted that you found the perfect office chair and know that it will be a great addition to your work space. Best wishes in your new endeavors! Peggy Douglas, Manager
Julie was most helpful patient and kind, and could not have done better! Highly recommend the store for the variety of products and for Julie’s advice and assistance.
Business response:
Thank you for coming to Relax the Back Rockville for your comfort needs. We appreciate you and look forward to seeing you again soon! Best wishes, Peggy Douglas, Manager
Purchased my chair in advance of my move across the country. When it got time for my move, I called the store in Rockville Md. and the salesperson arranged for delivery to my new home in Colorado. My chair arrived on
Business response:
Thank you, Susan for coming to Relax the Back for your new zero-gravity chair purchase. It was a great choice that surely will offer many years of comfort and ease. Best wishes to you as you settle into your new home. Peggy Douglas, Manager
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.7 star rating with 216 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.