This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- Rockville, MD
About this business
Location details
1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:30 p.m. to 5:30 p.m. |
Very knowledgeable and patient sales person… listened carefully and tailored what he showed us to help us discover a good choice. Much appreciate plan to try for 30 days and exchange if not satisfied
Business response:
Thank you, Philip, for sharing your positive experience with our knowledgeable sales team. We're delighted that you found the perfect office chair and know that it will be a great addition to your workspace. Many thanks and best wishes!
The team at the Rockville location let me sit and test out every chair that was of interest to me and answered any questions I had. It was a great experience, and I am extremely happy with my new chair!!!
Business response:
Dave, thanks for our positive feedback about our Rockville team's service and chair selection process. We appreciate your business, and we are here for you for any other comfort needs. Enjoy your new chair!
Great advice on how to improve on my sleep dealing with my back pain thanks!
Business response:
Hi Maurice, thanks for your post, and thanks for visiting Relax the Back in Rockville. Yes, a good night's sleep is so critical to health and well being! Hope you are enjoying your new pillow. Best wishes!
Can’t wait to get our massage chair delivered. Had the best experience in the store with Peggy and her staff ,so kind , helpful , patient and understanding of this big purchase . Very knowledgeable and professional!!! Price point was very good and easy to work with.
Business response:
Thank you, Dorit, for taking time to post about your positive experience with Relax the Back Rockville. It truly was a pleasure working with you as you explored different massage chair models. Your new chair is on its way to you, and provide amazing restoration and relaxation for you and your family. Many thanks and best wishes! Peggy
Very professional and helpful . Great from start to finish . Wonderful staff. Really great service.
Business response:
Tom, thank you for your zero-gravity chair purchase. We appreciate your kind words about our staff and customer service. Many thanks and best wishes for the season. Peggy Douglas, Manager
Outstanding customer service. Wonderful staff who were extremely knowledgeable and helpful. They dealt with me with kindness and allowed me to come back many times to try the massage chair. After purchase, they followed up and while we had a small delivery issue, having nothing to do with Relax the Back, they dealt with it immediately and solved the problem. Full stop. Could not ask for anything more. Massage chairs are expensive but rest assured you are in good hands with the folks at Relax the Back. Peggy and her te... read more
Business response:
Thanks, David, for the positive review. You made an excellent choice for your massage chair, and we appreciate your coming to Relax the Back for your purchase. Many thanks!
We have purchased five chairs from Rockville Relax the Back. We have four at home and are awaiting the fifth which is being made in the U.S.A. The service we have received from Peggy and Marvin has been outstanding. They are patient, knowledgeable and will provide you with the best service available to them. You are in good hands at this store!😊
Business response:
We appreciate the kudos, and we also appreciate your coming to Relax the Back for your family's comfort needs. It has been a pleasure working with you all. Many thanks and best wishes.
Wonderful selection and great salesmen help
Business response:
Thank you for sharing your experience with your visit. Wonderful that you found the "perfect chair". We appreciate your business and will be in touch soon regarding delivery. Best wishes!
What can I say? Well, when things don’t work out well because of unknown factors the folks at Relax-the-Back, Rockville store come through with flying colors:). Peggy worked over and above to come up with viable solutions to solve the problems. Both Peggy and Marvin with their quiet, respectful and friendly manner go over and above to relieve stress and make certain their clients receive the best service possible:). Thank you both sincerely😊🌷.
Business response:
Rosalind, we appreciate your taking time to post this review. We've enjoyed working with you and your family, and happy that we were able to resolve the delivery hiccups. Many thanks and best wishes! Peggy Douglas, Manager
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 243 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.