Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.8

About this business

Location details

1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:30 p.m. to 5:30 p.m.
4.8264 reviews
Select a rating
Marion D.'s profile image
Marion D. 
9 months ago

It took quite some time to get my order. Had to call store repeatedly since no one kept me informed. Happy to finally use chair again. 

Business response:

Thank you for your feedback. Our apologies that the part order for your chair took longer than expected. We're happy to know that you're in your chair again. Best wishes for the holdidays. 

Richard H.'s profile image
Richard H. 
9 months ago

Excellent selection, knowledgable, patient sales person, prompt careful delivery 

Business response:

Thank you, Richard, for taking time to post a comment. We are delighted that you found the perfect chair! Thank you for shopping with Relax the Back. We're here for you should you have other comfort needs. Best wishes for the holidays. 

Nancy S.'s profile image
Nancy S. 
10 months ago

excelllent product, delivered as promised. 

Business response:

Thank you, Ms. Senger, for taking time to post a review. It has been a pleasure working with you. Thanks for shopping with Relax the Back -- we are here for you should you have any other needs. Best wishes for the holidays! 

Kevin J.'s profile image
Kevin J. 
10 months ago

Easy shopping experience. Marvin Hernandez was knowledgeable and very helpful. I would shops here again. 

Business response:

Kevin, thank you for taking time to write a positve review for Relax the Back Rockville. We appreciate your visit and look forward to seeing you again soon. Best wishes! 

Janet S.'s profile image
Janet S. 
11 months ago

I had a great experience with the representative (I apologize, I don’t have his name). I was able to order the TravelLite cushion with him via FedEx. and it arrived in time for my road trip. I love the cushion! It was pricey but worth every penny! It kept me comfortable and covered the entire drivers seat. Thank you so much! 

Business response:

Janet, we are happy to hear the TravelLite cushion worked perfectly for your road trip. It is our most popular seat cushion with great memory foam and lightweight to carry. Thanks for shopping with Relax the Back! Best wishes for the season. 

Philip M.'s profile image
Philip M. 
11 months ago

Very knowledgeable and patient sales person… listened carefully and tailored what he showed us to help us discover a good choice. Much appreciate plan to try for 30 days and exchange if not satisfied 

Business response:

Thank you, Philip, for sharing your positive experience with our knowledgeable sales team. We're delighted that you found the perfect office chair and know that it will be a great addition to your workspace. Many thanks and best wishes! 

Dave D.'s profile image
Dave D. 
11 months ago

The team at the Rockville location let me sit and test out every chair that was of interest to me and answered any questions I had. It was a great experience, and I am extremely happy with my new chair!!! 

Business response:

Dave, thanks for our positive feedback about our Rockville team's service and chair selection process. We appreciate your business, and we are here for you for any other comfort needs. Enjoy your new chair! 

Maurice D.'s profile image
Maurice D. 
11 months ago

Great advice on how to improve on my sleep dealing with my back pain thanks! 

Business response:

Hi Maurice, thanks for your post, and thanks for visiting Relax the Back in Rockville. Yes, a good night's sleep is so critical to health and well being! Hope you are enjoying your new pillow. Best wishes! 

Dorit V.'s profile image
Dorit V. 
11 months ago

Can’t wait to get our massage chair delivered. Had the best experience in the store with Peggy and her staff ,so kind , helpful , patient and understanding of this big purchase . Very knowledgeable and professional!!! Price point was very good and easy to work with. 

Business response:

Thank you, Dorit, for taking time to post about your positive experience with Relax the Back Rockville. It truly was a pleasure working with you as you explored different massage chair models. Your new chair is on its way to you, and provide amazing restoration and relaxation for you and your family. Many thanks and best wishes! Peggy 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 264 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.