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Relax The Back

4.8

About this business

Location details

1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:30 p.m. to 5:30 p.m.
4.8264 reviews
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Katherine A.'s profile image
Katherine A. 
6 months ago

Knowledgeable and friendly staff and extremely quick turnaround. Great customer service and experience overall! 

Business response:

Thank you immensely for your positive feedback, Katherine! We're thrilled to hear about your great experience at Relax The Back. 

Doug L.'s profile image
Doug L. 
6 months ago

Rockville store staff were patient, well informed about the various models of Posture Pedic Matrasses, helping us to make a choice that met our needs. Delivery was included and take away of the old matrasses. Highly recommend. 

Business response:

We're overjoyed to hear about your positive experience at our Rockville store. Thank you for recommending us! 

Herbert G.'s profile image
Herbert G. 
6 months ago

It was Good. I called a couple of time to check on why order. I was remembered and helped. The chair is complicated an I can't reach he overs underneath it but the settings seem ok enough. I do wonder about th seat ad if here is a way o get air into it. 301-641-5223 

Business response:

We're absolutely thrilled to hear that you had a good experience with us. If you have any further questions or need assistance, please feel free to reach out to us. 

Antoinette H.'s profile image
Antoinette H. 
7 months ago

No pressure sale 

Business response:

Thanks for stopping by Relax the Back Rockville. A pleasure to meet with you and to help you find the right seating solution. Our focus at Relax the Back is finding comfort solutions for sitting, relaxing, driving, sleeping. Thank you for your purchase and hope to see you again soon. 

Zackary C.'s profile image
Zackary C. 
7 months ago

Salesperson took the time needed to find the product that met my needs. 

Business response:

thank you for coming to Relax the Back Rockville! We were happy to assist you in finding just the right office chair for your needs. Thank you for your purchase. Wishing you the very best in the coming year. 

Paul G.'s profile image
Paul G. 
8 months ago

Sorry I don't remember the names but both the store manager and the young man that helped us were both very knowledgeable and courteous. I have already recommended your store to someone. 

Business response:

Thank you for visiting Relax the Back Rockville. The recliner chair is certainly a great addition to your home, offering comfort and ease. We appreciate your business and look forward to seeing you again. Best wishes! 

Hon C.'s profile image
Hon C. 
8 months ago

Helpful staff, they let us spend an exorbitant amount of time testing out chairs and really guided us to the best one for our needs. Excellent service and tremendous pricing, would absolutely recommend. 

Business response:

Thank you for taking time to post a positive review for Relax the Back Rockville. It was a pleasure working with you, and we're happy that we could guide you to the best chair. Many thanks and best wishes! 

Michael C.'s profile image
Michael C. 
8 months ago

prompt service by very knowledgeable people. 

Business response:

Happy New Year, and thanks for making your office chair purchase from Relax the Back Rockville! It was a pleasure working with you, and we look forward to seeing you agin soon. Best wishes! 

Howard F.'s profile image
Howard F. 
9 months ago

Needed to replace old recliner and get a matching one for spouse. Peggy was extremely helpful in picking out a recliner that fit our small frames and getting the factory to expedite making the recliners. We are very happy with them. 

Business response:

Howard, we're delighted that you found the perfict sized recliner chairs for you and your wife. Thanks for shipping with Relax the Back Rockville. Best wishes for the holidays. Peggy Douglas, Manager 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 264 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.