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1701 Rockville Pike, Ste A5, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:30 a.m. to 5:30 p.m. |
Alexander Pena listened to what I was looking for and found the product I needed and demonstrated how it is used. He worked with me to be sure all my needs were met.
Business response:
Thanks, Joe, for visiting Relax the Back. Happy that you were able to find the right product. We look forward to seeing you again soon when the item arrives. Best wishes!
All the products we have purchased are of the highest quality. The staff and management possess excellent customer service skills.
Business response:
Thank you, Beth, for your positive feedback. We are happy to provide great ergonomic solutions for the Circuit Court. Many thanks and best wishes, Peggy Douglas, Manager Relax the Back Rockville
Great service.They came to our house to fix the repair.
Business response:
Mr. Hollis, thanks for posting! Glad we were able to be of assistance and get things operating again! Best wishes, Peggy Douglas, Manager
Great place and great people at both Virginia and Maryland locations.
Business response:
Thanks for shopping with Relax the Back! We appreciate your business, and look forward to seeing you again soon. Best wishes!
I enlisted the help of Peggy, the store manager, for a seat cushion to allow better comfort in my car. She found just the right accessory. Days later I realized I could use a back helper too. Alexander did a great job fitting me for that accessory as well. The staff is welcoming and professional. Hats off to a job well done!
Business response:
Karen, thank you for visiting Relax the Back Rockville and for taking time to post a review. So happy we were able to find some solutions for your car seat. Best wishes, Peggy Douglas, Manager
My chair was delivered yesterday and my body is thankful. I truly appreciate the extra mile professionalism of the manager, Peggy Douglas. Ms. Douglas not only demonstrated the available chairs, but was knowledgeable about the differences, functionalities, limitations, etc. of the chairs. She was knowledgeable and very patient in answering my many questions; and after the sale, followed up with me regarding delivery and additional questions. I certainly will go to this location again for my next chair or mattress purcha... read more
Business response:
Thank you, Saundra, for taking time to post. I'm delighted that you're settled into your new zero-gravity chair and that it is offering relief. It was wonderful spending time with you and your Mom. Wishing you and your family the very best. Peggy
The team did a great job. Marvin took good care of us and was very patient with my kids. He was knowledgeable and helpfully guided us to a successful purchase. The store had a good product selection. Parking was tricky on a Saturday.
Business response:
George, thanks for taking time to post a positive review for Relax the Back Rockville. Your new chair will offer amazing comfort and relaxation for you and your family. We appreciate your business! Wishing you the very best! Peggy Douglas, Manager
My visit to the store was amazing. The store sells high quality products and the customer service was exceptional. I want to send a special thank you to Peggy D, store Manager, for providing detailed product information along with purchasing options. I look forward to returning to the store soon. R/I M.
Business response:
Thank you, Rafael, for stopping in to Relax the Back. It was a pleasure meeting with you and your wife, and helping you discover some amazing chairs. I look forward to seeing you both again. Best wishes, Peggy
Peggy at relaxed the back was extremely helpful when I shopped for a chair. I am recovering from back surgery. Peggy took the time to explain the features of the chairs I was looking at. She then put together additional information and sent it to me by email. Once I selected my chair, she promptly sent me the order. Overall, a very professional experience.
Business response:
Dan, thank you for taking time to post feedback on your shopping experience with Relax the Back Rockville. It was a pleasure working with you, and I'm delighted that you found the Gravis zero-gravity chair to be comfortable. Certainly it will give your back relief and offer many years of comfortable relaxation. We appreciate your business and wish you and your family the very best. Peggy Douglas, Manager
Relax The Back has a 4.7 star rating with 216 reviews.
Relax The Back is closed now. It will open at 10:00 a.m.