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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had an appointment scheduled for 1:15 PM, but no one assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I checked again and was told it would just be a few more minutes. I returned at 3:00 PM and explained that I had another appointment to attend. At that point, they informed me it would take another 45 minutes. They offered to get me a Lyft ride, but it wouldn't be available for another 20 minutes. When the Lyft finally dropped ... read more
I didn’t like how the bill said I paid for rotar resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct work was done and it felt sketchy
I bought an extended warranty. It covers windshield, reams, bumper to bumper. When I went to service to get some work done I was charged for everything that was covered under the extended warranty and everyone there. Kept saying I didn't purchase it when I did.
Service was completed and noted I would wait for vehicle. They got done but didn't contact me. After 3 hours I checked and it was ready for a long while. Ramon was not available. They charged me after I said told them I was a prepaid. Waited another 15+ mins for them to correct. It but was a bit disorganized and frustrating.
It was a tacky experience overall and I didn’t like the overall vibe of the employees. No professionalism and top dollar prices is not a good combination. They handled me better at Jiffy Lube
Busted up my hubcabs. U would thin a dealer mechanic could take them off without breaking them. Left message no return call
I was treated very rude. The car is brand brand new and there has been so much money that has had to come out of my pocket. This needs to be done or I will contact an attorney.
This is the absolute worst dealership that I have dealt with in my life! The communication and customer service I received was disgusting! I was given the run around and went down to the dealership 6 x due to them scratching my hood and staining my seats from a detail THEIR dealership did!
Brandon A. Began to go over the bill and stated there is a $19.08 shop fee. That was not mentioned going over paperwork when I arrived and signed the pre-order work sheet. He said it’s standard and it’s never mentioned. He brought over a manager and he said “we never tell the customers about this fee.” He said “it’s for oil”. Our vehicle didn’t need oil. I told him I’m not paying for that. He said “I’ll take it off” and said that’s standard across the nation. I don’t know which nation he is from? But other dealerships we hav... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,790 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 11:00 a.m.