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Reliable Nissan

4.4

About this business

Location details

9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.411,790 reviews
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felix.calderon9056's profile image
felix.calderon9056 
a year ago

Called and asked Cesar for my floor mats and never reach out to me. And I paid cash for the car horrible service 

Business response:

We apologize for any miscommunication with our team. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

A's profile image
A 
a year ago

This man is rude disrespectful and doesn't care about the pain customer all he cares about is his next paycheck 👎🏼👎🏼 

Business response:

We're a bit confused with feedback but we'd like to look into this. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

Isaac salazar's profile image
Isaac salazar 
a year ago

My Pathfinder was serviced and it took nearly 2 weeks when I was given a time frame of 2 days!. Then when I received my vehicle back it had a cracked windshield which they claim they did not do. My visibility is poor and they will not replace it. 

Amg112219ta's profile image
Amg112219ta 
a year ago

The managers were extra pushy to buy a car, even when we denied them more than 10 times she kept coming back and trying to get us into something even if we didn’t want it because we’re supposed to be trying to help our credit and said we can’t buy a house without getting this car She was extremely rude and pushy and rude to her employees. The sales representative Ramon we dealt with was very helpful, but she was very pushy and made us uncomfortable. We felt really bad for the sales representative because he felt like he woul... read more

Business response:

We're disappointed to hear this feedback and we'd like to look into the situation. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

Tpeperas's profile image
Tpeperas 
a year ago

Service was terrible. You don’t have a car wash that has been working. That hasn’t been working for two years. The service manager was very responsive. However, management has failed to meet expectations does not return my calls. 

Business response:

We'd like to assist you where we can. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

NYTROB22's profile image
NYTROB22 
a year ago

Too expensive and it took too long. However, Rick a the staff did their best and are good!!! 

BLAIRBRYAN42's profile image
BLAIRBRYAN42 
a year ago

I think they have stepped up their game but I have had to bring the truck 5 times for the same tailgate locking issue 

RLEDEZMA23's profile image
RLEDEZMA23 
a year ago

The dealer promise to wash the car during services and every time the machine is not working or they don't have personnel 

MAGGIEDENNIS36's profile image
MAGGIEDENNIS36 
a year ago

Took my car in for a diagnostic with an appointment at 10am and they told me they would have to take it to hyundai even though I bought the car there. I left my car there and waited for a call that I never got so I decided to call around 4:30 pm and they said it was still at hyundai and would let me know. I told them I needed my car to get to and from work and wasn’t told about it being a whole day and got no help at all. Next day rolls around and I called multiple times starting at 9am and was sent to voicemail each time an... read more

Business response:

We apologize for any miscommunication with our team. We’d like to address this directly with you, Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further. 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 11,790 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open at 11:00 a.m.