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9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Sold Mechanical Protection Plan on salvage title car I purchased a 2012 Sentra on 4/26/14 . Apparently it was a car with a salvage title. I tried trading it in on 6/17/16 and found out then it had a salvage title and they would not take it in trade. I tried trading in my 2012 Juke but they were unable to find me a vehicle that fit my monthly payment. I am 4'10" and the 2016 Sentra Sedan was too big for me. Adam the GM called me the next day to say he would fix the pedals on his dime and give me a lifetime of the loan free oi... read more
Worst Dealership I have ever been too, and here is why I purchased a vehicle from this dealership and was told everything was fine. I followed up several times over the next weeks to ensure there were no issues with the loan. This was a structured loan I understood that it would require additional bank approval, however the finance person ensured me that they would let me know immediately if there was any issues. I called the new bank about a week and half after I purchased the vehicle to determine my account number so I can... read more
I'm a returning customer I was a returning customer only because the service provided wasn't done correctly the first time...or the second time...or the third time.
Unprofessional Service, Emplyees and Management Took my car in for my sensors to be replaced for an emissions test to pass on a 240SX Nissan car. 2 days later they tried charging me $2000 because they took my engine apart because my check engine all of a sudden went on. (No I did not pay this) I gave them no permission for that other than to replace sensors. I asked to speak to the manager and he couldn't give me a reason on why they took my car apart. Therefore we were sent home with a bigger problem because now my car shut... read more
Dishonest. At first, I just hated the sales side, but I have come to despise the service side, too. I would not buy another vehicle from this dealership or recommend it to anyone. They lie chronically and do not stand behind their products. The Armada I purchased is a lemon. I believe they lied about the vehicle's history and problems when I was considering it. It was used but supposedly still under warranty. The engine has been good, but a lot of little things are broken and too expensive to get fixed; for example the conso... read more
Worst sales experience of my life...hands down I was planning on buying two vehicles from this dealership, since I've always been a Nissan faithful and they are conveniently located. This all started about a month ago and I was planning on buying a 370Z and a Frontier. I began by inquiring about the 370Z. I worked with an Internet Sales Manager, Jason Emrickson and his manager Kasey Flowers. After some searching, they told me that they located a Z that fit the bill, but that they would have to transfer it from another on-sho... read more
Nice to your face but They try really hard but at the end of the day they pull the same tricky crap dealerships are so infamous for. For example, their finance guy tries to sneak in a $2K maintenance plan on a deal for a 2014 $20K JUKE or their general sales manager changes the base price you agree upon with him by $879 on a 2014 Frontier 4WD . Bought TWO vehicles from them this past week. My local credit union wouldn't get back to me in a timely manner and their finance guy, Greg H. agreed to find financing for me through h... read more
Poor Service, Incompetent Personnel I was informed the parts came in and scheduled an appointment for Saturday July 12th at 9:45am. I went down there today only to be told? by the Service Advisor that the technician that does the work today as he "is off every other Saturday" so the scheduling should not have occurred. Additionally, I understood all the parts have not arrived. When I returned home I found a voicemail stating the Technician was sick.. So I been lied to by Reliable Nissan. It will now be 5 - 6 weeks with attem... read more
Under Pressure I have purchased vehicles with Reliable many times and met with Nikki to inquire about a new vehicle. Initially she was very sweet and fast at what she did. I felt however, that she spoke too quickly about price and payment and never asked what I wanted in the vehicle . I expected a spike in my payment, however I felt that she was more into making and finalizing the sale than actually hearing me out about my initial concerns of taking on the payment that soon. The first night before I had actually committed to... read more
Reliable Nissan has a 4.4 star rating with 11,790 reviews.
Reliable Nissan is open now. It will close at 5:00 p.m.