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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
app is very slow, needs multiple log ins. the website is slightly better (15%) most of the time stuck on "loading dashbaord".
Business response:
We hear you, and we’re sorry the app hasn’t been as snappy as it should be. We want your dashboard to load instantly so you can get on with your day. Since you're seeing different performance on the web, please reach out via our 24/7 live chat in the app or at team@rentredi.com. We’d love to take a closer look at your specific setup and help.
not working at all
Business response:
We’re so sorry for the frustration. Errors are the last thing you need when trying to manage your home. We’d love the chance to fix this for you immediately. Our team is available 24/7 via the live chat icon on our website or in-app to troubleshoot these bugs in real-time. Please lean on us—we are here to ensure the app works perfectly for you!
using this is a dumb thing who ever thought of is a stupid idiot they can loses your money and it's stupid they charge you just to pay your rent that is the most stupid thing ever and far as yes, they do lose your money.Nothing to do with the bank.The bank does their job, but the app does not.So, yes, your money does get lost.It's happened to me many times before, and this is why I do not like using this app therefore, there is no proof with a app doing it in person, you get a receipt.
Business response:
Hi Cory, we’re sorry to hear you’re concerned about a payment and fees. Payments aren’t lost in the app, but issues can happen if a bank transfer fails or is declined. Our team can review your transaction and clarify any fees. Please contact support or use 24/7 in-app chat so we can help resolve it.
Don't trust this app. It will take your money. And say they don't have it even though your bank proves that you paid it because they do their job, right?They have cameras on so they have to, and the app has no proof whatsoever.And they just don't do their job right? And they steal your money. And then they demand you just still pay it, even though they lost your money
get gives me error every time I'm doing something on the app
Business response:
We’re so sorry for the frustration. Errors are the last thing you need when trying to manage your home. We’d love the chance to fix this for you immediately. Our team is available 24/7 via the live chat icon on our website or in-app to troubleshoot these bugs in real-time. Please lean on us—we are here to ensure the app works perfectly for you!
horrible, they charge you an additional $48 to pay your rent. You can't speak with anyone directly it is all through chat and if you have a question pr need help , they dont help. They will constantly send you instructions which you/I followed and still having issues and they will just send the same instructions 🙄
Business response:
To clarify, ACH payments are only $1 if you're paying by bank, as we aim to keep fees transparent and low. Our support is available via chat, email, and phone for all tenants—we want to ensure you're never stuck. Please reach out so a specialist can personally guide you through this and resolve any lingering issues!
Unusable. The keyboard blocks the forms that need to be viewed and filled out.
Business response:
Sorry you’re running into this—that’s not the experience we want. The keyboard blocking forms isn’t expected. Please update to the latest version, and if it continues, reach out via 24/7 live chat in the app so we can fix this quickly for you.
worse rental app ever.. nothing works properly.
Business response:
Hi there! The fastest way to resolve any issues is through our 24/7 live chat support. We can review what’s happening in real time and track and prioritize bugs as they’re reported. Please don't hesitate, we are here to help improve the platform for everyone. Thank you.
Super buggy waste of time for tenants and support and live chats NEVER work development just lies like every other company does. I would rate zero stars but unfortunately it's not an option
Business response:
The fastest way to resolve bugs is through our 24/7 live chat support. We can see what’s happening in real time and push it to our product team. We actively track and prioritize bugs as they’re reported, and we maintain a live pipeline of fixes and user-requested improvements to continuously strengthen the experience.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.7 star rating with 1,745 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.