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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
cant set it up im already a tennet
Business response:
Gary, we can get you set up in a few minutes. Give us a call at 917-793-6068 and we'll walk you through it and have you connected to your unit and ready to pay rent before you hang up. -The RentRedi Team
![Jordan “[MK]Hurley697” Hurley's profile image](https://ddjkm7nmu27lx.cloudfront.net/479816698/d68715c03b114b89a4f5ba1340e71949.jpeg){kind=small}
takes days to process your rent. says paid on the app but will take days for the funds to be taken from bank.. app is a joke
Business response:
ACH takes a few business days to clear, that's the banking network, not the app. We show it paid because the funds were there when you submitted, but they need to still be there when the debit posts days later. The lever: pay before 2pm ET and it debits same day. Yours went in Friday at 4:31pm, so it queued for Monday.
sick of the constant notifications every day that I have no option of turning off
Business response:
Hi Michaela, thank you for sharing this, we understand how frustrating constant notifications can be. Our 24/7 live chat support team can help you review your notification settings and see what can be adjusted. Please reach out so we can help.
I have tried multiple times to use this app. the first time I was able to get into the banking part, but then when I went back to finish the rest of the app, it now says I'm not a tenant. I have lived in the same apt. for 10 years. Original problem might have been that a wrong e-mail address was entered by landlord, but now nothing works. I will pay thru zelle if I have to.
Business response:
Hi Rhea, thank you for flagging this, that's not the experience we want for a longtime tenant. This sounds like it may be tied to an account setting on the landlord side. Please reach out to our 24/7 live chat support so we can dig into your account and get this resolved quickly.
app tries to put ads in you face for extras while charging you to pay rent, not a scam but painful as one.
Business response:
Hi Kevin, thank you for the feedback. Those prompts are meant to highlight optional features like renters insurance or credit reporting, not extra charges to pay rent. If they're getting in the way, our 24/7 live chat team can help adjust your experience.
my landlord prefers this over anything else. It typically has not issues, but will randomly tell me I still owe even tho I've paid. typically, when I clear the cache it will clear that notification.
Business response:
Thank you for sharing this, Carey! We're glad RentRedi has worked well for your landlord overall. We'd like to fix that notification glitch, please reach out to our 24/7 live chat team so we can look into it and get it resolved!
Worst app I ever tried to use. Would not allow me to ac This is a terrible app to use as a tenant. Would not allow me to answer the first question on each section. After I exited app my phone was flooded with advertisements that were difficult to clear.
Business response:
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details to our 24/7 live chat support team so we can help troubleshoot and investigate further. RentRedi does not serve third-party ads through the app, so we'd like to review this experience as well. Thank you!
Can the developers use hardware attestation from Android instead of Play Integrity API? I can't open the app on my new phone.
Business response:
Thank you for your feedback. We understand how frustrating it is when you cannot access your account on a new phone. Please reach out to our 24/7 live chat team to resolve this, and we hope you'll consider updating your review!
I'm unable to link my account through Plaid when I have previously used Plaid for other transactions and the agent in the chat is keeps trying to get me to pay by card so that I will have to pay their exorbitant $46 payment fee. Very gimmicky and scamish company to have to go through just to pay rent.
Business response:
Thank you for your feedback. We are sorry for the Plaid connection issues; ACH options are always meant to be available. We want to get your bank linked correctly. Please reach out to our 24/7 live chat so a senior agent can resolve this. Thank you!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 1,988 reviews.
When is RentRedi open?
RentRedi is open now. It will close at 6:00 p.m.